BI Analyst

hace 3 semanas


San Francisco, Heredia, Costa Rica Experian A tiempo completo
Company Description

About us, but we'll be brief


Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society.

We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for.

In addition, for the last five years we've been listed as one of the 100 "World's Most Innovative Companies" by Forbes Magazine.


Job Description:

Role Purpose:

Major Job Functions:
- a) Functional Responsibilities

  • Design and develop reporting solutions using BI publisher (BIP)
  • Developing, supporting, and maintaining OBIEE12c/OAS repository model, reports, and dashboards;
  • Must have experience in working on High-Availability and possibly cloud Infrastructure environments.
  • Must have excellent understanding of PSU's and CPU's patches in relation to OBIA and OBIEE/OAS
  • Should possess analytical and implementation/development experience on Oracle Business Intelligence and Oracle Data Integrator.
  • Ability to provide Application Production Support as well as design & develop.
  • Ability to translate Business requirements to high quality set of technical requirements
  • Good understanding of diverse source systems and relational databases in BI space
  • Experience handling the windows and UNIX batch scripting.
  • Analyze ETL & ELT processes and ability to identify areas for performance improvements and automation
  • Expected to lead process improvement initiatives.
  • Expected to assist and mentor less experienced team members.
  • Expected to support and streamline daily Batch Jobs/scheduled jobs and automate the same.
  • Expected to identify potential process improvement areas and suggest options and recommend approaches.
Independent, knowledgeable, and self-motivated
- b) Internal Relationship Management

  • Interact daily with internal customers and GCSS managers.
  • Faciliate periodic status meetings with internal customers.
  • Develop and maintain effective working relationships with EITS/GCSS colleagues.
  • Maintain effective working relationships with other regions' peers/teams.
External Relationship Management

  • Liaison with third party suppliers such as Oracle.
  • Creation and management of third party service requests.
- d) Application of Processes, Controls, Standards and Measures

  • Maintain Experian Service Management documentation and change standards, following the prescribed software development life cycle.
  • Provide service meeting Service Level Agreements for incident, problem, and change management.
  • Adhere to information security and audit requirements.
  • Work to continuously improve efficiency and effectiveness of systems.

Qualifications:

Required Knowledge / Skills / Experience:

Education:

Bachelor's degree, preferably IT-related.

Skills:

  • Extensive experience developing and supporting OBIEE/OAS repository model, reports and dashboards
  • Extensive handson technical expertise with ETL & ELT technologies (Admin & Developer), Oracle BI Application (OBIA), OBIEE reporting (Admin & Developer), data modelling techniques as well as solid knowledge of Data Warehousing concepts.
  • Extensive knowledge of Oracle Business Intelligence integrated with Hyperion Essbase and relational database (OBIEE 12c/OAS, Essbase 11.x)
  • Ability to translate business requirements to high quality set of technical requirements
  • Effective management of Support tickets with hand offs/exchanges with peers on team working in global time zones.
  • Extensive Client/User interaction and expanding globally as we evolve our big data platform and analytics tool portfolio
  • Develops rules and methodologies for data collection and analysis
  • Consolidates data from a broad spectrum of information systems and existing data repositories using Oracle Business Intelligence Tool
  • Development experience with physical and logical data models
  • Extract data from databases and data warehouses for reporting and to facilitate sharing between multiple data systems.
  • Proficient in the use of query and reporting analysis tools.
  • Standardize data collection by developing methods for database design and validation reports.
  • Critical Business operations and interactions during US Business hours catering to Sales Operations, Finance and Sourcing Business teams
  • Knowledge of and experience with Oracle Business Intelligence tools, techniques and processes for complex data gathering, analysis and reporting on data for large organizations.
  • Ability to analyze data, resolve issues using simple to complex SQL and understanding of end to end data flow from source to databases and reporting.
  • Experience writing, testing and implementing complex SQL & PL/SQL & Unix scripts
  • Experience gathering end user requirements and translating into technical specification
6+ years of progressive IT professional experience

  • 3+ years of experience providing customer support in a technical environment
  • Experience wit

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