Supervisor Operations

Encontrado en: beBee S CR - hace 4 semanas


Heredia, Costa Rica BCD Travel A tiempo completo

Your ideas can drive the future of corporate travel. Join BCD and challenge the status quo

Supervisor Operations (Hybrid)

Full time, Heredia, Costa Rica

In this role, you will be responsible for day-to-day management of a travel consultant team, including managing key performance indicators (KPI), workload, providing assistance, and coaching. As the Operations Supervisor you will also be the primary point of contact for the team members and actively coach and develop the team to meet and exceed all performance targets.

As a Supervisor Operations, you will

  • Provide leadership to a team of travel consultants

  • Collaborate with performance data to maximize the effectiveness of the team

  • Develop learning programs for closing own short- and long-term competency gaps

  • Provide the client with the required industry information, such as low fares, exchange costs, and penalties

  • Maintain knowledge of necessary regulations (DOT, TSA, passports, visas, etc.)

  • Monitor global distribution systems (GDS) queues daily to maintain quality control

About you

  • Extensive experience in the corporate travel management industry

  • You have relevant supervising experience

  • Advanced skills on GDS Sabre

  • Strong critical thinking and problem-solving skills

  • Proficient in Microsoft Office applications

About us

We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel .

Your life at BCD

Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it Hear why people join BCD and more about the great perks of Life at BCD .

You’ll be offered

  • Flexible working hours and work-from-home or remote opportunities

  • Opportunities to grow your skillset and career

  • Generous vacation days so you can rest and recharge

  • A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools

  • Travel industry professional perks and discounts

  • Work From Anywhere program: you have the potential to work remotely in another country for up to 60 days per year

  • An inclusive work environment where diversity is celebrated

Interested?

Ready to join the journey? Apply now

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

#LI-Hybrid

#LI-DL1


  • Operations Supervisor

    hace 7 días


    Heredia, Costa Rica BCD Travel Corporate A tiempo completo

    **Do you want to work in a fast-paced and exciting environment, where no two days are the same? We’re looking for an Operations Supervisor to manage our team of travel consultants.** **Operations Supervisor** - Full-time, (home)based in Costa Rica_ We’re BCD Travel, one of the world’s leading corporate travel management companies with offices around...


  • Heredia, Costa Rica BCD Meetings & Events A tiempo completo

    **Job Summary**: The Supervisor, Operations is responsible for all program operations in relation to assigned team, providing staffing and service levels at or above minimum operating standards within budget. Additionally, they are responsible for motivating and providing support to program operations staff as well as overseeing the planning and execution of...

  • Supervisor-operations

    hace 7 días


    Heredia, Costa Rica Marriott International, Inc A tiempo completo

    **Número de Empleo** 23021126 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** Costa Rica Marriott Hotel Hacienda Belen, 700 meters west from Bridgestone/Firestone, Heredia, Costa Rica, Costa Rica VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición**...

  • Supervisor

    hace 10 horas


    Heredia, Costa Rica BCD Travel Corporate A tiempo completo

    **Work-life balance does exist: Join the journey at BCD** **Supervisor** - Full time, Costa Rica _ - (Hybrid)_ In this role, you will be responsible for day-to-day management of a travel consultant team, including managing key performance indicators (KPI), workload, providing assistance, and coaching. As the Operations Supervisor you will also be the...

  • Operations Coordinator

    Encontrado en: beBee S CR - hace 1 semana


    Heredia, Costa Rica CBRE A tiempo completo

    Operations Coordinator Job ID 158840 Posted 12-Mar-2024 Service line Advisory Segment Role type Full-time Areas of Interest Accounting/Finance, Administrative, Customer Service Location(s) Heredia - Heredia - Costa Rica, San Jose - San Jose - Costa Rica JOB SUMMARY Working under direct supervision, provides routine...

  • Accounting Supervisor

    hace 10 horas


    Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: **Responsibilities**: - Management - Manage Auxis internal outsourced functions at the Costa Rican service center. - Prepare and present company financial performance data and annual budget to the Auxis Board of Directors and other parties, as required. - Ensure company’s internal service levels are measured and achieved consistently. -...


  • Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: The CS Supervisor will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service clients to ensure high levels of customer satisfaction and productivity. The person will provide support, direction, monitoring, and coaching to the assigned team in...

  • KYC Operations Analyst

    Encontrado en: Talent CR S2 - hace 2 semanas


    Heredia, Costa Rica Citi A tiempo completo

    The KYC Operations Analyst 1 is an entry-level position responsible for participating in Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to assist in the development and management of a dedicated internal KYC (Know...

  • KYC Operations Analyst I

    Encontrado en: Talent CR S2 - hace 2 semanas


    Heredia, Costa Rica Citi A tiempo completo

    The KYC Operations Analyst 1 is an entry-level position responsible for participating in Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to assist in the development and management of a dedicated internal KYC (Know...

  • Appeals Supervisor

    hace 7 días


    Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: The CS Supervisor will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service clients to ensure high levels of customer satisfaction and productivity. The person will provide support, direction, monitoring, and coaching to the assigned team in...

  • KYC Operations Analyst 1

    Encontrado en: Talent CR S2 - hace 4 días


    Heredia, Costa Rica Citi A tiempo completo

    The KYC Operations Analyst 1 is an entry-level position responsible for participating in Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to assist in the development and management of a dedicated internal KYC (Know...


  • Heredia, Costa Rica Viant Medical A tiempo completo

    Requirement - Bachelor´s Degree in Engineering or Business related field. - Bilingual English/Spanish - Advanced intermediate English level (B2+ minimum) - At least 2 years of experience in people management (DLs, IDLs) with demonstrated results of development initiatives (i.e. IDP, turnover, promotions, corrective action plans, terminations). - At least 3...

  • Accounts Payable Lead

    hace 4 días


    Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: The individual will be responsible for functionally leading the establishment of the Accounts Payable business process outsourcing (“BPO”) operations for a multi-national enterprise with operations in the United States. Responsibilities including working with the Migration Team on the transition of BPO functions from the various markets to...


  • Heredia, Costa Rica Marriott International, Inc A tiempo completo

    **Número de Empleo** 23006303 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** Costa Rica Marriott Hotel Hacienda Belen, 700 meters west from Bridgestone/Firestone, Heredia, Costa Rica, Costa Rica VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management - Marriott...

  • Customer Care Supervisor

    hace 1 semana


    Heredia, Costa Rica Experian A tiempo completo

    Company Description Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that **FORTUNE **has named** Experian one of the 100 Best Companies to work for**. In addition, for the last five years we’ve been named in the...


  • Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: The individual will be responsible for ensuring that all receivables are processed efficiently and effectively, in accordance with established service levels and other contractual requirements. The individual will be responsible for all related tasks associated with invoice and collections processing, including receiving, recording, posting and...


  • Heredia, Costa Rica Experian A tiempo completo

    Full-time Employee Status: Regular Role Type: Hybrid Department: Customer Service Schedule: Full Time Shift: Day Shift **Company Description**: **Experian **is the world’s leading global information services company. During life’s big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new...


  • Heredia, Costa Rica Experian A tiempo completo

    Company Description **Experian **is the world’s leading global information services company. During life’s big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence. We help individuals to take financial...

  • Accounts Payable Clerk

    hace 2 semanas


    Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: The individual will be responsible for ensuring that all payables, travel & expense and/or vendor control transactions are processed efficiently and effectively, in accordance with established service levels and other contractual requirements. The individual will be responsible for all related tasks associated with invoice and payment...


  • Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: The Senior Accounts Payable Clerk reports directly to the account BPO Supervisor. The main purpose of this function is to ensure that all payables are processed efficiently and effectively, in accordance with established service levels and other contractual requirements. The individual will be responsible for all related tasks associated with...