technical support

Job Description About the role   This is a hybrid developer / support role. You will spend part of your time building features on our platform, and part of it as the first line of technical response for client-reported issues. We build identity verification and AML/CFT compliance software. We support highly regulated businesses, system reliability is...

Would you like join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? At AWS Enterprise Support we’re looking for a Technical Account Manager to work with our customers’ creative and transformative spirit of innovation across all technologies....

Job Title: Technical Recruiter Location: Heredia Education: Bachelor's Degree (Preferred in Human Resources, Business, or related field) Experience: 4+ years of experience in Tech Recruiting No of Openings: 1+ Summary: • Plays a crucial role in attracting, evaluating, and selecting top technical talent to join our organization. • Collaborates closely...

Founded in 2012, Bugcrowd is the preemptive security platform that unifies exposure discovery and assessment, offensive testing, and intelligence shaped by AI and human insight to help organizations avoid, discover, and validate real-world risk. Bugcrowd helps security teams move faster by identifying the exposures that matter most so they can act first and...

Job Description:At DXC we use the power of technology to deliver mission critical IT services that our customers need to modernize operations and drive innovation across their entire IT estate. We provide services across the Enterprise Technology Stack for business process outsourcing, analytics and engineering, applications, security, cloud, IT outsourcing...

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join,...

Key ResponsibilitiesManage customer interactions to increase customer satisfaction and improve service quality, specifically for technical integrations on the advertisers’ webpages and platformsProvide technical onboarding solutions according to the Service Level Agreements and the quality and quantitative standards set, by ensuring that the advertisers’...

We're looking for a Support Operations Manager This role is Hybrid, Costa Rica ABOUT CORNERSTONE Cornerstone believes human potential grows exponentially when AI works in service of people. Global Customer Support is where that promise is kept — one customer, one case, one conversation at a time. What You Will Own • Own the scoreboard pipeline:...

We're looking for a Support Operations Manager This role is Hybrid, Costa Rica The Position The objective of this position is to optimize Customer Support operations through accurate data analysis, workforce planning, technology, and process improvement. This role ensures reliable reporting, effective coverage, efficient use of support tools, and the...

Make a meaningful difference to patients around the world. At Edwards Lifesciences facilities around the world, our Manufacturing teams create the tools, technologies, and devices that transform patients’ lives. As part of our sewing, assembly, delivery, and distribution teams, your attention to detail and commitment to continuous improvement will help us...

MEET THE TEAMOur software engineering team develops software using Cisco’s Design Thinking Principles, with simplification and Security at its core. We use secure coding practices, protect user privacy, and follow software development best practices. We are looking for an experienced engineer who enjoys solving complex security problems through automation,...

Technical Project Manager - Delivery (Remote, Costa Rica) Who We Are: Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world. UST is a...

The patients we serve are at the heart of Edwards Lifesciences’ culture. We help our teams achieve this mission by building safe, clean, and innovative workspaces so our people can feel effective with their work. As part of our Facilities team, we’ll provide you with the resources needed to ensure you can keep our offices, plants, and facilities running...

We're looking for a Global Customer Support Director This role is Hybrid, Costa Rica Key Responsibilities • Lead a globally distributed B2B Customer Support organization of up to 60 indirect reports through four Customer Support Managers located in Costa Rica, Poland, India, and the United States, ensuring consistent service quality, productivity, and...

Technical Solutions Cons IDescription -Applies basic foundation of a function's principles, theories and concepts to assignments of limited scope. Uses professional concepts and theoretical knowledge acquired through specialized training, education or previous experience. Develops expertise and practical knowledge of applications within business environment....

The role includes customer and stakeholder interactions through email, chat, voice, and recorded video channels, as required by the process. Channel usage may evolve based on products, customer needs, and business requirements. Currently less than 20% is based on voice or video.Key ResponsibilitiesProvide high-quality support to advertisers, agencies, and...

The patients we serve are at the heart of Edwards Lifesciences’ culture. We help our teams achieve this mission by building safe, clean, and innovative workspaces so our people can feel effective with their work. As part of our Facilities team, we’ll provide you with the resources needed to ensure you can keep our offices, plants, and facilities running...

We're looking for a Global Customer Support Manager This role is Hybrid, Costa Rica Lead a founding pod team in Cornerstone’s new Americas hub: hire with us, certify fast, and deliver AMER-shift support customers rave about. ABOUT CORNERSTONE Cornerstone believes human potential grows exponentially when AI works in service of people. Cornerstone...

We're looking for a Global Customer Support Manager This role is Hybrid, Costa Rica Lead a founding pod team in Cornerstone’s new Americas hub: hire with us, certify fast, and deliver AMER-shift support customers rave about. ABOUT CORNERSTONE Cornerstone believes human potential grows exponentially when AI works in service of people. Cornerstone Workforce...

The Support Products & Services (SP&S) team is looking for a solutions-oriented and customer obsessed Programmatic Advertising Specialist to help advertisers troubleshoot and optimize self-service display, video, and audio campaigns within the Amazon Demand Side Platform (ADSP). In this role, you will be responsible for providing technical support and...