technical support representative

Role: Tier 1 Technical Support (Jira-Focused) Position Type: Full-Time Contract (40hrs/week) Contract Duration: 6+months (potentially long-term) Work Hours: Pacific Standard Time (PST) Work Schedule: 8 hours/day (Mon-Fri) Location: 100% Remote (Candidates can work from anywhere in Costa Rica) Position Overview: We are seeking a motivated Tier 1 Technical...

**Company Description** Company Description - Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer...

**The Elevator Pitch: Why will you enjoy this new opportunity?** Do you see yourself as a storage technology guru? Do you hunger for highly complex storage challenges? Do you love the world of SSD, NVMe, Hybrid Arrays, IOPs, and storage virtualization? Do you thrive on learning new storage technologies and educating others on the intricacies of storage? Are...

Company Description **Our Mission** At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish - but we’re not here for easy. We’re...

Would you like join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? At AWS Enterprise Support we’re looking for a Technical Account Manager to work with our customers’ creative and transformative spirit of innovation across all technologies....

With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...

Pacific Barcode Latin America is excited to announce new available positions for our new location in Alajuela, Costa Rica. Pacific Barcode Inc. selected Costa Rica as their new site for expanding their business due to rapid growth and opportunities available. You would be amongst the first on board at our new site, which means a lot of growth...

**The Elevator Pitch**: Do the words iSCSI, Fabric, SAN, NVMe, IOPS and Arrays get your blood pumping? Do you thrive on learning new storage technologies or expanding your existing storage technology expertise? What about solving storage issues ranging from the simple to the highly complex? Are you a natural collaborator that craves working with...

Why TrueML? TrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. Consumers today want personal, digital-first experiences that align with their lifestyles, especially when it comes to managing finances. TrueML’s approach uses machine learning to engage each customer digitally and...

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can...

Hewlett Packard Enterprise advances the way people live and work. We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world. Our new innovative IT services organization is HPE Pointnext. We have the expertise to advise, integrate, and accelerate our customers’ outcomes from their...

Customer Solution Center Representative - TechnicalDescription -Job Summary• This role is responsible for independently handling complex customer issues, resolving intricate technical problems related to hardware and software, and providing comprehensive responses about services, products, and technical matters. The role guides customers proactively and...

Provides technical support to customers, partners, field engineers, and other product support personnel who are diagnosing, troubleshooting, repairing and debugging complex computer systems, complex software, or networked and/or wireless systems. Works with customers to review and resolve issues. Performs troubleshooting and related analyses; escalates...

Technical degree in diversified education in business informatics, software development (INA or mandatory vocational schools). (Must) - Experience or knowledge in manufacturing area, laboratories or others desirable. - Basic computer skills - Knowledge in Linux - 100% Onsite - Heredia - English B1+ Tipo de puesto: Tiempo completo Sueldo: ₡1,00 - ₡2,00...

Smartsheet is looking for an **Escalations Analyst **to join our Technical Support team who will be responsible for assessing and monitoring open customer escalations. This role is critical in ensuring that escalations are routed to the right places and are cataloged and reported to leadership. This role does not interface directly with customers nor will...

Medical Customer Support Representative Position Type: Full-Time, Remote Working Hours: EST Time Zone About the Role We are looking for a reliable, organized, and customer-focused Medical Customer Support Representative to support daily administrative and client-facing operations. This role will handle incoming calls, client inquiries, appointment...

Company Description Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we’ve been named in the 100...

Resumen ¿Cuál es el rol? Garantizar la continuidad, calidad y disponibilidad de los servicios de telecomunicaciones del parque activo B2B, actuando como segundo nivel de soporte técnico (N2) para incidentes que requieran diagnóstico avanzado, intervención remota o atención en sitio. El puesto es responsable de conducir técnicamente los incidentes...

Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best...

**Technical Support Technician - Santa Ana, Costa Rica** Are you confident in your ability to help and educate those with Computer and IT issues? Are you ready to be a part of a global team, working for a dynamic company in an attractive sector? Join Western Union as Technical Support Technician. **Motivated by our values: purpose driven, globally minded,...