helpdesk

JLL supports the Whole You, personally and professionally. **What this job involves**: Performs analysis & recommends improvements to the routing experience, CTIs, etc. Improves customer experience: Partners with RE&F teams for regular ticket analysis, value added support. Proactive reporting to identify trends and risks in the HD and RE&F...

**MAKING LIVES BETTER, ONE CONNECTION AT A TIME** For over 60 years, Bill Gosling Outsourcing has been providing provides business solutions to our clients with various types of services including Customer Service, Accounts Receivable Management, Customer Sales, Contact Centre Technology, and Business Process Outsourcing. We strive to create a fun, diverse,...

Bachelor's degree (University) - English 85% - Ability to perform Support activities. - Use of Ticket System - Office Software experience - Customer Srvice

**In this Role, Your Responsibilities Will Be**: - Fix and resolve issues related to the low code/no code platforms. - Document all Helpdesk interactions and troubleshooting steps in the issue tracking system. - Collaborate with the development team to call out complex issues and suggest solutions. - Assist in the development and maintenance of user guides...

The Helpdesk Manager ensures the adherence of professionalism and expansion of all activities done at the Service/Help desk levels, in addition to development of the Helpdesk Team Leads. They will ensure that the help desk team delivers flawless customer service in managing incident restoration and service level agreements, and ensure that client inquiries...

Costa Rica, San JoseToday, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas,...

 Job Description: Descripción del Puesto El IT Helpdesk brinda soporte técnico de primer nivel a usuarios internos mediante la gestión de solicitudes e incidentes relacionados con tecnología. Este rol actúa como el primer punto de contacto para la resolución de problemas de hardware, software y sistemas, asegurando el...

Support deployment of Corporate Supply Chain Systems, main responsibility for Oracle Supplier Data Management, Operational Support to Indirect Program, and Helpdesk Operations **In this Role, Your Responsibilities Will Be**: Oracle Supplier Data Management - Coordinate supplier research and set-up in Oracle. - Work closely with Dun & Bradstreet on supplier...

Do you love working with technology? Are you the “go to” person when your family or friends have their technology related issues? Are you looking for a fun and dynamic work environment, where you can use your technical abilities and constantly challenge yourself? If you answered **YES** to those questions, then ModSquad’s IT Helpdesk is looking for...

Our DXC account teams advise, create, orchestrate and drive value for customers by bringing the best of DXC to our customers. Customers ask us to help them solve their most critical technology needs and we proactively share relevant ideas, insights and experience to create a plan for addressing those needs. **About This Role** TCSC Technical Helpdesk...

Responsible to the IT Services Manager, this contracting position will provide second-level technical support of technology with Medbill and her MSP client organizations. **Main Job Tasks and Responsibilities** - Shared responsibility for front-line helpdesk support. - Handle support escalations. - Assistance with remote computer deployments. - Perform...

Who We are BairesDev is proud to be the fastest-growing company in America. With people in five continents and world-class clients, we are only as strong as the multicultural teams at the heart of our business. To consistently deliver the highest quality solutions to our clients, we only hire the Top 1% of the best talents and nurture their professional...

Quiénes somos 🏥 Somos una empresa de Health IT, especializada en software EHR que ayuda a clínicas y consultorios a optimizar la gestión de pacientes, citas, finanzas y otros procesos clave. Descripción del puesto 🔎 Buscamos un/a Especialista en Soporte al Cliente para integrarse al equipo de soporte de Siku. Serás responsable de atender a...

**Administrative Assistant** The first 30 days will be in the Office and then Work From Home afterwards. - Manage the helpdesk - Make sure tickets are complete, up to date. Assist with finding resources to handle task - Order Tech Supplies - Coordinate Onsite Visits with Clients - Answer Calls and Direct calls - Plan Meetings, Take detailed notes -...

Encora Costa Rica se encuentra en búsqueda de un **Analista de Soporte Técnico**. Esta oportunidad es para trabajar en San José en modalidad hibrida y se requiere más de 3 años de experiência en posiciones similares. Conoce más del perfil aquí: **Objetivo del puesto**: Mantener y mejorar el funcionamiento de los servicios del departamento de sistemas...

Our DXC account teams advise, create, orchestrate and drive value for customers by bringing the best of DXC to our customers. Customers ask us to help them solve their most critical technology needs and we proactively share relevant ideas, insights and experience to create a plan for addressing those needs. About This Role TCSC Technical Helpdesk...

This is a non-virtual, full-time, permanent position based in Costa Rica and does not offer relocation benefits. Job applicants must be located and legally authorized to work in Costa Rica to be eligible for consideration.As a member of the team, you support the NA-LATAM procurement and business teams in the USA, Canada, Mexico and Brazil (Australia and...

Role Description This is a full-time hybrid French & English Tech Support role based in the San José Metropolitan Area, with flexibility for part-time work from home. The role involves providing technical assistance and troubleshooting support to customers in both French and English via phone. Daily responsibilities include diagnosing hardware issues for...

Refinitiv CR is looking for Contributor Relations Analyst !! Role Purpose: The Contributor Relations Analyst will have two primary mandates: 1. Partnership with and support of the region's Contributor Relationship Managers to aid in the onboarding of new real time data contributions 2. Expert-level support of LSEG's existing content contributors. The...

The team leader is responsible to ensure the support coverage for Express and eCS business units in the Americas region. This covers both business requirements as well as team requirements. **Responsibilities**: - Serves as a change leader; innovates and instills in his/her teams an appreciation for thinking outside of the box, questioning the status quo,...