Empleos de equifax en Heredia

To play this video, please accept Functional strong bilingual communication skills in English and Spanish (B2+ level minimum).What could set you apart: Prior experience in formal peer mentoring, onboarding, or floor support/SME (Subject Matter Expert) roles.Background in Security Compliance, fraud mitigation, or credential verification.Proven track record of...

The Frontline Manager is the manager of supervisors, responsible for overseeing daily workflow, resource allocation, and direct team production to ensure strict adherence to SLAs within their assigned function. This leader manages day-to-day employee performance to ensure tasks are executed efficiently, accurately, and in alignment with standard operating...

To play this video, please accept Functional also monitors service-related trends to share with Business Units, Product Management, Vertical leads.Participates in projects, including budget process, as assigned.Serves as an ambassador for the team in internal/external meetings, site visits, etc.What experience you need Bachelor's Degree Diploma or ongoing...

To play this video, please accept Functional High School Diploma required).3+ years of experience in Re-Credentialing

Job Description: Provide Level 1 and Level 2 end user software and hardware support for Costa Rica Share Service Center. Document requests, incidents and user queries, and monitor solution processes.Provide basic training and operational services to endusers. Also configuration, operation, and maintenance of End User Technology hardware, OS and software. •...

We are seeking a detail-oriented and driven Billing Analyst to join our C2O team, playing a critical role in ensuring the financial accuracy of our contract fulfillment processes. You will assist in the meticulous review of contract terms, verifying financial data related to contract specifications, and maintaining precise records of financial transactions....

The Technical Onboarding Specialist uses product knowledge, project management principles, and client relationship skills to lead clients through successful onboarding, system enhancements, and data correction. They will provide consultative guidance throughout the implementation lifecycle from contract signature through go-live hypercare. What You’ll...

As the **VP of Professional Services & Customer Support** , you will serve as an executive operational leader for our Costa Rica organization, driving high-velocity execution and operational excellence across external client software implementations and multi-channel customer support. In this role, you will bridge technical solution delivery—ensuring...

The Lead Operational Risk Specialist will serve as a primary driver for operational stability and transformation, building and operationalizing the risk management framework across EWS Operations. Rather than maintaining static risk logs and reactive controls, this individual will establish a zero-to-one management system that integrates data-driven risk...

Job Description: As the Supervisor of Global Operations, you will serve as the front-line leader responsible for direct team guidance, daily workflow coordination, and real-time operational support. Your primary objective is to ensure real-time SLA compliance, high customer satisfaction, accurate data processing, and active coaching for your team...

Equifax is strategically establishing a new FP&A Center of Excellence in Costa Rica. As an FP&A Analyst on this team, you will support core financial planning activities through timely, accurate analysis and reporting. This role is ideal for a detail-oriented professional eager to impact forecasting, budgeting, and operational performance in a dynamic,...

As the VP of Professional Services & Customer Support, you will serve as an executive operational leader for our Costa Rica organization, driving high-velocity execution and operational excellence across external client software implementations and multi-channel customer support. In this role, you will bridge technical solution delivery—ensuring enterprise...

Are you a highly analytical thinker who thrives on optimizing processes and tackling corporate accounting challenges? If you are passionate about ensuring financial accuracy, streamlining workflows, and growing within a dynamic corporate environment, this is your opportunity. We are looking for a driven professional who is ready to take ownership of key...

As a Credentialing / Recredentialing Analyst, you will serve as a subject matter expert responsible for conducting end-to-end security due diligence and regulatory compliance reviews for prospective and existing enterprise clients seeking access to sensitive consumer data. Operating out of our Costa Rica Shared Services center, you will evaluate high-risk...

What you’ll do ​Perform daily activities in billing including updating customer billing profilesCreating and distributing invoices to customers in a timely and efficient manner.Complete customer setup, contract review, and invoicing.Resolve most complex disputes and escalations concerning customer profiles, billing and invoicing.Promote strong...

The Cash Application Analyst will perform daily cash postings to ensure prompt and accurate recording of payments to customer’s accounts. Daily processing will include payments made by credit card, lockbox, ACH and Wires.  Lockbox and other payment source reconciliations performed daily. Customer Service Support: Responding to inquiries specific to cash...

The Collections Operations Intermediate Analyst role executes operational processes to enable efficiencies in the collections team.  Critical thinking and innovative problem solving are necessary to ensure that processes are managed effectively and issues are resolved quickly.  Success will require working as a team with other departments to accomplish...

In this role, you will be responsible for performing key analysis related to all contact centers. You will ensure center performance is maintained at a consistently superior level as outlined by internal service level agreements and external vendor contracts. Analysis includes forecasting of all call type volumes, forecasting staffing needs, ensuring billing...

The Implementation Specialist uses product knowledge, project management principles, and client relationship skills to lead clients through successful onboarding, system enhancements, and data correction for their contracted Equifax Workforce Solutions’. They will provide consultative guidance throughout the implementation lifecycle from contract...

What you’ll doCustomer Contact: Answer customer calls and video chats to help them understand product features and services.Hands-On Help: Guide customers through setting up and using their products after a purchase.Solving Problems: Find and fix customer issues, and get help from other teams when problems are complex.Accurate Records: Keep detailed notes...