customer technical support

DHL is hiring a Query Handling Customer Support Agent to join its team in Heredia, Costa Rica. In this role, you will be responsible for receiving, analyzing, investigating, and resolving customer queries through multiple communication channels, including email and phone. The position requires a strong customer-service mindset combined with analytical and...

About Smartcat Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises. We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI...

Meet the Team The Splunk Technical Assistance Center (TAC) is dedicated to building a safer and more digital world by supporting the industry’s leading security and observability platform. Our team functions as the frontline defenders for global enterprises, ensuring their critically important systems remain secure, reliable, and performant. We consist of...

Technical Writing Specialist Role Type: Contractor Location: Remote micro1 is seeking Technical Writing Specialists to support a customer project focused on developer and product documentation for AI training.No prior AI experience is required.Key Responsibilities Create and edit developer, API, and product documentation.Simplify complex technical concepts...

About Smartcat Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises. We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI...

Overview At Publicis Sapient, we help clients rethink and build solutions that power their digital transformation. We are looking for a Support Engineer – Azure Application Support to join our Technology team. In this role, you will ensure operational stability and responsiveness for the OpenFlight application — an event-driven, point-to-point...

This role will be responsible for the operational management of customer accounts within the medical device industry, acting as the primary point of contact for order and account status, product and service pricing, customer support, and cross-functional communication. JOB PURPOSE Ensure the teamwork internal coordination to develop long-term relationships...

We're looking for a Product Support Specialist This role is Hybrid, Costa Rica About Cornerstone Cornerstone believes human potential grows exponentially when AI works in service of people. Global Customer Support is where that promise is kept — one customer, one case, one conversation at a time. At Cornerstone, we're passionate about helping...

Qualifications: 4+ years of directly related Customer Success or customer-facing experience Bachelor’s degree or equivalent experience Knowledge of service delivery concepts, processes and continuous improvement Strong client focus and relationship management skills A proven ability to curate expansion opportunities within an existing customer...

We're looking for a Product Support Specialist This role is Hybrid, Costa Rica ABOUT CORNERSTONE Cornerstone believes human potential grows exponentially when AI works in service of people. Global Customer Support is where that promise is kept — one customer, one case, one conversation at a time. What You Will Own • Resolve how-do-I, configuration,...

Work Flexibility: Onsite What You Will Do Lead technical services activities across Metrology, Microbiology, Receiving Inspection, and related laboratory operations to ensure compliance with quality and regulatory requirements.Manage and develop a team of engineers and quality professionals, supporting talent growth, performance management, and...

Key Responsibilities:• Perform weekly preventive maintenance routines for equipment to avoid program down time• Check for failures in equipment and perform corrective actions to affected areas that have down time, including conducting and writing impact assessment reports of incidents• Execute experiments and tests (following protocols) to develop...

DescriptionSenior Support Network Engineer – RemotePosition Type: Full-Time, Remote Working Hours: U.S. Business HoursAbout the RoleAt Pavago, one of our clients is hiring a Senior Support Network Engineer to support and maintain ISP and fixed wireless network infrastructure while delivering exceptional technical support to U.S.-based B2B customers.This is...

Your work days are brighter here.We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll...

Overview Every minute of every day, customers stake their entire business and reputation on Microsoft Cloud.The Azure Engineering Operations (EngOps) team believes that when we meet our high standards for quality and reliability, our customers win.If we falter, our customers fail their end-customers.Our vision is to turn Microsoft Cloud customers into...

• Job Title : SPE-Policy Servicing • Job Summary : This hybrid role as a policy servicing specialist supports life and annuities insurance operations through accurate policy maintenance client communication and efficient documentation handling. The specialist uses strong MS Office expertise and clear English communication to manage policy changes resolve...

Looking for a driven and experienced full stack technical lead to guide design, development, and delivery of software applications with large, complex scope. Act as a mentor to junior team members.  RESPONSIBILITIES Lead technical design and architecture.Define and drive best practices for coding, standards for CI/CD.Maintain and enhance software...

Overview Every minute of every day, customers stake their entire business and reputation on Microsoft Cloud. The Azure Engineering Operations (EngOps) team believes that when we meet our high standards for quality and reliability, our customers win. If we falter, our customers fail their end-customers. Our vision is to turn Microsoft Cloud customers into...

We're looking for a Senior Product Support Specialist This role is Hybrid, Costa Rica About Cornerstone Cornerstone believes human potential grows exponentially when AI works in service of people. Global Customer Support is where that promise is kept — one customer, one case, one conversation at a time. At Cornerstone, we're passionate about helping...

DescriptionISP Network Support Engineer (BGP, MikroTik, Peplink, SD-WAN & Wireless) – Remote | U.S. HoursPosition Type: Full-Time, Remote Working Hours: U.S. Business Hours On-Call: Rotating after-hours emergency support — approximately 1 week per monthAbout the RoleAt Pavago, we’re hiring an ISP Network Support Engineer for one of our clients to...