Empleos de customer support analyst en Heredia

About the Role: DHL is hiring an Advanced Duty Collection (ADC) Agent to join our Heredia, Costa Rica team.The ADC system streamlines the collection process of Duty/VAT cash charges (DTU).It integrates components such as ODD, GCA, GIA, CAA, payment service providers, and main ERPs to inform customers about Duty/VAT charges and enable online payment...

Customer Logistics Analyst Job Description Join the team behind iconic brands like Huggies®, Kotex®, Poise®, Plenitud® and Depend®.At Kimberly-Clark, it's all here for you - innovation, growth, and the chance to make a real impact.You're not the person who will settle for just any role.Neither are we.Because we're out to create Better Care for a Better...

We're looking for a Product Support Specialist This role is Hybrid, Costa Rica ABOUT CORNERSTONE Cornerstone believes human potential grows exponentially when AI works in service of people.Global Customer Support is where that promise is kept — one customer, one case, one conversation at a time.What You Will Own Resolve how-do-I, configuration, and...

We're looking for a Senior Product Support Specialist This role is Hybrid, Costa Rica ABOUT CORNERSTONE Cornerstone believes human potential grows exponentially when AI works in service of people.Global Customer Support is where that promise is kept — one customer, one case, one conversation at a time.What You Will Own Own complex cases end-to-end:...

We're looking for a Advanced Technical Support Specialist This role is Hybrid, Costa Rica ABOUT CORNERSTONE Cornerstone believes human potential grows exponentially when AI works in service of people.Global Customer Support is where that promise is kept — one customer, one case, one conversation at a time.What You Will Own Run the distress model: pull the...

We're looking for a Product Support Specialist This role is Hybrid, Costa Rica About Cornerstone Cornerstone believes human potential grows exponentially when AI works in service of people. Global Customer Support is where that promise is kept — one customer, one case, one conversation at a time. At Cornerstone, we're passionate about helping...

Job Description We are seeking a Data Reporting Analyst to join our dynamic team supporting our Business Development Representantive (BDR) program.You will be responsible for interpreting data, analyzing results, and providing actionable insights to drive informed decision-making across the company.You will work closely with stakeholders to understand their...

Job Title: Quality Analyst Location: Ultralag, Heredia - Hybrid Experience: Minimum 1 + years of experience in a centralized Enterprise environment with demonstrated results Summary: Quality Analyst is responsible for Transaction monitoring and Process Audit of the project. Ensures that the call/case quality metrics are on target as per the requirements....

We're looking for a Senior Product Support Specialist This role is Hybrid, Costa Rica About Cornerstone Cornerstone believes human potential grows exponentially when AI works in service of people. Global Customer Support is where that promise is kept — one customer, one case, one conversation at a time. At Cornerstone, we're passionate about helping...

We're looking for a Advanced Technical Support Specialist This role is Hybrid, Costa Rica About Cornerstone Cornerstone believes human potential grows exponentially when AI works in service of people. Global Customer Support is where that promise is kept — one customer, one case, one conversation at a time. At Cornerstone, we're passionate about helping...

This is where your work makes a difference.At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.Our Baxter...

We're looking for a Senior Principal Data Analyst - Costa Rica This role is Hybrid, Costa Rica About the Role The Sr.Principal Data Analyst is the strategic analytics lead for Cornerstone University, translating complex business and learning data into actionable recommendations for leaders.This role owns executive reporting, KPI design, data stewardship, and...

COMPANY OVERVIEW Sysco connects the world to share food and care for one another. Sysco leads from the heart of food and service to deliver the freshest of foods and ideas to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home. Our customers can count on us to deliver on-point...

• Job Title : SPE-Policy Servicing • Job Summary : This hybrid role as a policy servicing specialist supports life and annuities insurance operations through accurate policy maintenance client communication and efficient documentation handling. The specialist uses strong MS Office expertise and clear English communication to manage policy changes resolve...

Location: Lagunilla, Heredia, Costa Rica (Hybrid) Education: High school Diploma Experience: 1+ years in technical support Summary • Manages environmental upgrades and handles support tickets for storage systems. • Ensures customer satisfaction through proactive communication and technical troubleshooting. • Coordinates with customers to maintain...

We're looking for a Deal Desk Analyst This role is Hybrid, Costa Rica Deal Desk Analyst Reports to the Deal Desk Manager   Role OverviewAs a Deal Desk Analyst, you will serve as a key member of the Deal Desk organization, providing Tier 1 operational support to the sales organization through the administration and execution of commercial transactions...

This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter...

Job Title: Customer Experience Specialist (Education) Location: Ultralag, Heredia (Hybrid) Department: Customer Experience / Education & Knowledge Education: Bachelor’s degree or equivalent experience Experience: Minimum 1+ years of experience in a customer service environment Summary: The Customer Experience Specialist (Education) supports education,...

This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter...

Customer Relations Team Case ManagersDescription -Job Summary• This role is responsible for overseeing customer entitlement validation and case documentation for efficient routing. The role manages diverse customer service requests across channels, analyzes feedback, and leads projects for process improvement. The role collaborates with escalated...