customer support

Assistant Launch connects top LATAM talent with US-based founders and executives.We're hiring a Customer Support Associate for a fast-growing payments company that serves high-standard merchants.You'll own merchant support tickets from first reply to resolution, keeping merchants unblocked and payments moving.What You'll Do Own the P3 and P4 ticket queue in...

Assistant Launch connects top LATAM talent with US-based founders and executives. We're hiring a Customer Support Associate for a fast-growing payments company that serves high-standard merchants. You'll own merchant support tickets from first reply to resolution, keeping merchants unblocked and payments moving. What You'll Do• Own the P3 and P4 ticket...

¿Quieres crear un mejor día a día para la mayoría de las personas? Si eres una persona motivada por el cambio y el crecimiento, y te atrae un entorno de mejora continua ¡Esta es tu oportunidad!Tu misión va a ser:Dar un servicio de atención al cliente excelente a la manera IKEA, resolviendo y haciendo seguimiento de las incidencias y reclamaciones en...

Candidate Profile • High school diploma • Advance English level• Be able to work in Pavas site. • Tolerance for repetitive work in a fast-paced, high production work environment • Ability to work as a team member, as well as independently • Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional...

About the Role: DHL is hiring an Advanced Duty Collection (ADC) Agent to join our Heredia, Costa Rica team.The ADC system streamlines the collection process of Duty/VAT cash charges (DTU).It integrates components such as ODD, GCA, GIA, CAA, payment service providers, and main ERPs to inform customers about Duty/VAT charges and enable online payment...

Job Title: Customer Support Location: Remote Schedule: 7:00 AM–3:00 PM Mountain Time (Full-Time Preferred) Salary Range: $5–$7 per hour | $800 - $1,120 per month (with flexibility for strong Shopify expertise) We are seeking a reliable, detail-oriented Customer Support Specialist to support Deadlast's customer communications and day-to-day...

About OwnerOwner is the AI-native system local business owners use to succeed, starting with restaurants.We’re building the system that replaces the many tools owners use to run their business.It powers everything from the restaurant’s website, online ordering, CRM, POS, and more.Product philosophyMost small business software makes owners do the work to...

¿Quieres crear un mejor día a día para la mayoría de las personas? Si eres una persona motivada por el cambio y el crecimiento, y te atrae un entorno de mejora continua ¡Esta es tu oportunidad! Tu misión va a ser: Dar un servicio de atención al cliente excelente a la manera IKEA, resolviendo y haciendo seguimiento de las incidencias y reclamaciones...

Job Title: Customer Support Location: Remote Schedule: 7:00 AM–3:00 PM Mountain Time (Full-Time Preferred) Salary Range: $5–$7 per hour | $800 - $1,120 per month (with flexibility for strong Shopify expertise) We are seeking a reliable, detail-oriented Customer Support Specialist to support Deadlast’s customer communications and day-to-day...

DHL is hiring a Query Handling Customer Support Agent to join its team in Heredia, Costa Rica. In this role, you will be responsible for receiving, analyzing, investigating, and resolving customer queries through multiple communication channels, including email and phone. The position requires a strong customer-service mindset combined with analytical and...

This role will be responsible for the operational management of customer accounts within the medical device industry, acting as the primary point of contact for order and account status, product and service pricing, customer support, and cross-functional communication. JOB PURPOSE Ensure the teamwork internal coordination to develop long-term relationships...

Job title: Trilingual Tier 1 Customer Support Representative (French + English + Spanish) Location: UltraLag, Heredia (Hybrid) Education: High School Experience: Call Center Customer Support No of Openings: 1 Summary: The Customer Support Specialist assists our end users with account, device, and service-related questions. This role focuses on providing...

About Owner Owner is the AI-native system local business owners use to succeed, starting with restaurants. We’re building the system that replaces the many tools owners use to run their business. It powers everything from the restaurant’s website, online ordering, CRM, POS, and more. Product philosophy Most small business software makes owners do...

We're looking for a Product Support Specialist This role is Hybrid, Costa Rica ABOUT CORNERSTONE Cornerstone believes human potential grows exponentially when AI works in service of people. Global Customer Support is where that promise is kept — one customer, one case, one conversation at a time. What You Will Own • Resolve how-do-I, configuration,...

Your work days are brighter here.We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll...

About the Role Performs order entry and is the primary customer and supplier interface for all customer issues related to order management for products within a major business group. Initiates and/or maintains effective communications with internal and external customers regarding product status, as appropriate.What You'll Do Facilitates the order...

Qualifications: 4+ years of directly related Customer Success or customer-facing experience Bachelor’s degree or equivalent experience Knowledge of service delivery concepts, processes and continuous improvement Strong client focus and relationship management skills A proven ability to curate expansion opportunities within an existing customer...

About The Role Performs order entry and is the primary customer and supplier interface for all customer issues related to order management for products within a major business group. Initiates and/or maintains effective communications with internal and external customers regarding product status, as appropriate. What You'll Do • Facilitates the order...

About the Role Performs order entry and is the primary customer and supplier interface for all customer issues related to order management for products within a major business group.Initiates and/or maintains effective communications with internal and external customers regarding product status, as appropriate.What You'll Do Facilitates the order fulfillment...

Work ScheduleStandard (Mon-Fri)Environmental ConditionsOfficeJob DescriptionBased in our Shared Service Center in Costa Rica, the Customer Service team are responsible for supporting our clients throughout the lifecycle including invoicing, administration, order management, quotations, master data. Customer Service Representatives provide exceptional...