customer experience specialist

Job Title: Customer Experience Specialist (Education) Location: Ultralag, Heredia (Hybrid) Department: Customer Experience / Education & Knowledge Education: Bachelor’s degree or equivalent experience Experience: Minimum 1+ years of experience in a customer service environment Summary The Customer Experience Specialist (Education) supports education,...

Job Title: Customer Experience Specialist (Education) Location: Ultralag, Heredia (Hybrid) Department: Customer Experience / Education & Knowledge Education: Bachelor’s degree or equivalent experience Experience: Minimum 1+ years of experience in a customer service environment Summary: The Customer Experience Specialist (Education) supports education,...

Overview This role requires a multi-talented leader with deep customer care and progressive customer support work experience to help Qualfon evolve its customer care organization internally and externally specific clients and lines of businesses. The ideal candidate will be obsessive about setting and achieving targets, fostering a strong team environment...

Job Title: Customer Experience Specialist (Education) Location: Ultralag, Heredia (Hybrid) Department: Customer Experience / Education & Knowledge Education: Bachelor’s degree or equivalent experience Experience: Minimum 1+ years of experience in a customer service environment Summary: The Customer Experience Specialist (Education) supports education,...

Company Description Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with...

Launch Your Next Successful Chapter with Veta Virtual! 🚀 💸 Competitive Salary in USD | 🌍 100% Remote | 📈 Performance Incentives | 🤝 Customer Facing Onboarding Role Veta Virtual is hiring a Customer Onboarding Specialist for one of our high growth clients in the fintech and cryptocurrency industry. This is not a back-office data entry role....

Job Title: Director, Customer Experience – Care (Call Center Operations) Reports to: Vice President, Customer Experience – Care Employment Type: Full-Time Work Arrangement: Onsite (Heredia, CR) Work Schedule: US Eastern Time Job Summary: This role requires a multi-talented leader with deep customer care and progressive customer support work experience...

Ready to Redefine Financial Customer Experience? We are seeking Bilingual (English/Spanish) Client Relationship Specialists who can blend technical precision with genuine client connection. This role goes far beyond traditional support—it is a launchpad into the banking industry where your ability to solve complex financial queries will pave the way for...

Job SummaryUnder the direct supervision of the Director of IT Support Services, the Customer Service Specialist position serves as the first point of contact for students, faculty, staff, and prospective students experiencing login, navigational, or basic processing issues with enterprise systems. The incumbent delivers frontline technical and customer...

Take the Next Step in Your Career Where Your Impact Drives Our Success! Our Customer Service Representatives don’t just answer calls—they build trust, solve real problems, and drive our business forward. If you bring dedication, empathy, and a strong work ethic, we’ll equip you with all the tools and training you need to excel. Join a supportive...

Overview Every minute of every day, customers stake their entire business and reputation on Microsoft Cloud.The Azure Engineering Operations (EngOps) team believes that when we meet our high standards for quality and reliability, our customers win.If we falter, our customers fail their end-customers.Our vision is to turn Microsoft Cloud customers into...

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter.Now, in our most ambitious chapter yet, we are uniting human teams with AI agents.By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment,...

Description The Collections Learning Experience Specialist leads the design and implementation of complex training programs, facilitates training sessions, and collaborates with Collections leadership to align training initiatives with organizational goals.This role involves advanced curriculum development, extensive performance analysis, and leading...

Company description Publicis Global Delivery is the talent powerhouse of Publicis Groupe, the largest global communications group. We make sure to hire, boost and develop the best people worldwide to deliver outstanding work for the most prominent clients within the Groupe. In LATAM, we are over 3,000 passionate employees that love to push boundaries and...

Overview Every minute of every day, customers stake their entire business and reputation on Microsoft Cloud. The Azure Engineering Operations (EngOps) team believes that when we meet our high standards for quality and reliability, our customers win. If we falter, our customers fail their end-customers. Our vision is to turn Microsoft Cloud customers into...

**Company Overview:** At Snap Finance, we believe everyone deserves access to the things they need, regardless of credit history. Since 2012, we've used data, machine learning, and a more human approach to create flexible financing solutions that help people move forward. We're proud of our inclusive, supportive culture, built on empowering our customers,...

**Company Overview:** At Snap Finance, we believe everyone deserves access to the things they need, regardless of credit history. Since 2012, we've used data, machine learning, and a more human approach to create flexible financing solutions that help people move forward. We're proud of our inclusive, supportive culture, built on empowering our customers,...

Position Type: Full-Time | Remote Working Hours: Monday–Friday, 8:00 AM–5:00 PM U.S. Central Time About the RoleWe are looking for a confident and customer-focused Customer Service Representative / Booking Coordinator to manage incoming customer inquiries and turn qualified leads into booked service appointments. This role is ideal for someone with...

The Company Serving the People Who Serve the People Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our...

What you’ll do • Supervise and coach a team of call center agents, providing real-time feedback and support to enhance their performance and customer interaction skills, ultimately achieving target metrics for key performance indicators (KPIs) like Average Handle Time (AHT) Quality Assurance (QA) and Customer Satisfaction (CSAT). • Manages activities...