customer contact advisor

Funciones:Proporcionar respuestas profesionales y oportunas a las consultas de los clientes sobre el estado de los envíos, reservar llamadas de recogida utilizando el sistema de envío automatizado, proporcionar taridas tanto para los clientes que cotizan como para los que cobran, proporcionar normas de servicio utilizando el sistema y una guía...

Experience  10+ years designing and deploying enterprise contact center solutions.  Deep hands-on expertise in at least one of Genesys or Cisco, with strong working knowledge of the other.  Strong foundation in contact center operations: routing, WFM, QM, reporting, and customer journey design.  Excellent written, verbal, and executive-level...

We're hiring: Junior Commercial Advisor Location: Costa Rica (Hybrid) Cushman & Wakefield | AB Advisory We are looking for an energetic and commercially astute Junior Commercial Advisor to join our team. This role is designed for an ambitious sales professional with a natural talent for building relationships and generating new business. The ideal candidate...

Qualifications: B.A., Business, Finance or other related field or equivalent work experience within the IT industry Minimum of 2 years sales or sales support experience in the information technology industry Proficient PC Skills (MS Office Suite) Ability to effectively utilize WWT internal systems, tools and processes Demonstrated leadership, communication...

The MHLS Bereavement Centralization Team is hiring an MHLS Sr. Advisor to support our Bereavement Centralization program.Our team plays a vital role in supporting Amazonians through one of life's most difficult moments. As part of High Touch Services, we provide compassionate, personalized support to Amazon employees navigating bereavement leave, ensuring...

Qualifications: 4+ years of directly related Customer Success or customer-facing experience Bachelor’s degree or equivalent experience Knowledge of service delivery concepts, processes and continuous improvement Strong client focus and relationship management skills A proven ability to curate expansion opportunities within an existing customer...

Your work days are brighter here.We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll...

Job SummaryThe Academic Advisor supports the academic success, retention, engagement, and timely graduation of upper-division undergraduate students within the Success Centers. Working under general supervision, the incumbent provides holistic academic advising, success coaching, and case management support to help students navigate academic requirements,...

CUSTOMER SUCCESS REPRESENTATIVE About Pacific Barcode Pacific Barcode is a label manufacturer with operations in Southern California and Costa Rica, in business since 2002. We deliver end-to-end color labeling systems plus expert setup, training, and support that help teams move from pre-printed labels to fast, flexible, compliant color with clear ROI. Our...

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster,...

Overview Every minute of every day, customers stake their entire business and reputation on Microsoft Cloud.The Azure Engineering Operations (EngOps) team believes that when we meet our high standards for quality and reliability, our customers win.If we falter, our customers fail their end-customers.Our vision is to turn Microsoft Cloud customers into...

We at LSEG are passionate about Customer Success. We are a globally recognized company with an equally recognized reputation. We are currently searching for a high caliber, upbeat and driven candidate to join a high performing Customer Success team supporting our Digital Customer Success organization.The role is focused on helping customers maximize the...

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join,...

Company Description Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with...

Candidate Profile • High school diploma • Advance English level• Be able to work in Pavas site. • Tolerance for repetitive work in a fast-paced, high production work environment • Ability to work as a team member, as well as independently • Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional...

At TD SYNNEX-SHYFT we are looking for someone who provides end-to-end coordination and customer support for maintenance involving on-site visits and managed services. Acts as a primary point of contact for customers and technicians, responding to inquiries and ensuring clear, timely communication throughout the case lifecycle.This role is responsible for...

At TD SYNNEX-SHYFT we are looking for someone who provides end-to-end coordination and customer support for maintenance involving on-site visits and managed services. Acts as a primary point of contact for customers and technicians, responding to inquiries and ensuring clear, timely communication throughout the case lifecycle. This role is responsible for...

Description The MHLS Bereavement Centralization Team is hiring an MHLS Sr. Advisor to support our Bereavement Centralization program. Our team plays a vital role in supporting Amazonians through one of life's most difficult moments. As part of High Touch Services, we provide compassionate, personalized support to Amazon employees navigating bereavement...

About the Role: DHL is hiring an Advanced Duty Collection (ADC) Agent to join our Heredia, Costa Rica team.The ADC system streamlines the collection process of Duty/VAT cash charges (DTU).It integrates components such as ODD, GCA, GIA, CAA, payment service providers, and main ERPs to inform customers about Duty/VAT charges and enable online payment...

Company Overview Our client builds an all-in-one booking and park-management platform for outdoor hospitality.Campground, RV park, and glamping operators use it to manage reservations, availability, rates, payments, guest messaging, and reporting in one place.It also runs a traveler-facing marketplace that brings operators more bookings.Many customers are...