customer

Work Your Magic with us! Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich...

Technical Customer Service Representative Job Summary Provide technical support and customer service for healthcare. Handle inbound and outbound customer interactions, troubleshoot issues, and ensure a positive customer experience. Responsibilities Manage inbound and outbound customer calls. Troubleshoot technical issues and provide solutions. Support...

As the Customer Success Manager, you will be the main point of contact for a portfolio of direct-to-consumer ecommerce brands, owning onboarding, regular check-ins, and account health for each one. You will dig into performance data, connect it to what your accounts care about most, and turn what you learn into clear input for the product roadmap. This is a...

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description POSITION OVERVIEW: Based at the Shared Service Center in Lagunilla, Costa Rica, the Customer Care team is responsible for supporting our clients through high-volume, complex tasks. Customer Care Specialists provide exceptional customer support, promptly and accurately, when...

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description POSITION OVERVIEW: A position has arisen for a Supervisor in our Customer Care Department, based at our Shared Service Center in Lagunilla, Costa Rica. This is an exciting opportunity for a highly motivated self-starter who ideally has some experience leading and driving a team...

**Job Purpose**: **The Customer Success Supervisor role is critical to oversee and manage our Customer Success operations as part of our Customer Management Services offering. This role is specifically created to understand and help build and supervise execution plans aligned to our vendors Customer Success practices. In this unique role, the person will...

**_ Responsibilities: _** - Responsible for validating customer entitlement, log case for the purpose of routing or dispatching an end-user to the proper resources. - Monitor the service event through completion for compliance. - Manage the service requests of customers through different access channels. - Reviews customer feedback related to customer...

**About the Role**: As a Customer Support Specialist you will provide outstanding customer support to our clients with our products and services and troubleshoot their technical difficulties. **Your Area of Focus**: - Resolve client's issues and questions while working closely with our internal team and external partners - Provide a positive image to...

Hewlett Packard Enterprise advances the way people live and work. We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world. Our new innovative IT services organization is HPE Pointnext. We have the expertise to advise, integrate, and accelerate our customers’ outcomes from their...

The Company Serving the People Who Serve the People Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing...

📍 Location: LATAM 📝 Contract: Full-time, Permanent 💻 Work Modality: 100% Remote – Central Standard Time (CST) ❗ Only CVs in English will be accepted 💰 Salary: $1,800 – $2,500 USD/month Role and Company Overview: We're hiring a CX Lead for a fast-growing US-based e-commerce company managing a portfolio of DTC brands. This is a hands-on...

Launch Your Next Successful Chapter with Veta Virtual! 🚀 💸 Competitive Salary in USD | 🌍 100% Remote | 📈 Performance Incentives | 🤝 Customer Facing Revenue Role Veta Virtual is hiring a Customer Retention Representative for one of our high growth clients in the fintech and cryptocurrency industry. This is not a passive customer support role....

In this role, you will be responsible for Service Level Agreement (SLA) compliance, Process compliance, customer interactions, and knowledge management to meet the client goals. You will be working for Infosys on behalf of our partners as frontline staff supporting our clients by delivering a high-level customer experience. To deliver the highest level of...

**Overview** We’re SmileDirectClub, and we believe everyone deserves a smile they’ll love. We also believe that you deserve a job you’ll love. Good thing you found us, and we found you. At SmileDirectClub, we’re all about empowering transformation. We want people to become more confident in how they look, how they feel, and how they think. So...

JoVE is the world- leading producer and provider of video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard,...

Do you thrive in a startup vibe? Were you built for a small, nimble, and dynamic team that's ready to win? If you answered yes, we want to talk to you! We are now going back to our roots as a standalone business unit to focus on our SaaS business—an area where we see growth potential. This business unit is unique, and we certainly aren’t afraid to...

This is an exciting time for Appvance as enterprises are embracing AI to radically improve testing efficacy and product quality. We just secured our Series C round of $13 million to disrupt the $120 billion antiquated software testing market and finished 2021 with over 200% growth. To accelerate our growth, we are seeking an experienced Customer Success...

**About the Role**: We are looking for an experienced Training Specialist. You will be responsible for developing and delivering training that will engage our customers and empower them to successfully implement our software. **Your Area of Focus**: - Participate in the development, implementation, and evaluation of end-user training, instructor materials...

Company Description Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis’ Front2Back Transformation approach. Front2Back uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to...

Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work. **Our vision**:A world where everyone is free to focus on...