contact center quality and data analysis manager

Experience  10+ years designing and deploying enterprise contact center solutions.  Deep hands-on expertise in at least one of Genesys or Cisco, with strong working knowledge of the other.  Strong foundation in contact center operations: routing, WFM, QM, reporting, and customer journey design.  Excellent written, verbal, and executive-level...

Descripción del empleo ob Description Ensure that our product is functional and safe for the end customer by understanding, developing and applying quality control systems, as well as analyzing, proposing and implementing improvement of quality and manufacturing processes, thinking about improving defects in a timely and efficient manner Evaluate, propose...

Eaton’s EPG LAC PD Power Distribution division is currently seeking a Latam Quality Manager. What You’ll Do Job Summary: This position exists to lead the regional Operational Excellence and Quality organization, driving a continuous improvement culture, quality management, cost-out and data/ERP governance across LATAM. The role standardizes Lean/Six...

Prime Video brings together the world’s best creators with the most passionate communities in a way that no other entertainment brand can. Not only are we a one-stop hub for distinctive, critically-acclaimed and award-winning original programming including TV series such as The Boys, The Marvelous Mrs. Maisel and Jack Ryan, Citadel and movies like Air,...

Descripción de la empresa About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and...

Description Prime Video brings together the world’s best creators with the most passionate communities in a way that no other entertainment brand can. Not only are we a one-stop hub for distinctive, critically-acclaimed and award-winning original programming including TV series such as The Boys, The Marvelous Mrs. Maisel and Jack Ryan, Citadel and movies...

About Mozarc Medical At Mozarc Medical, our vision is to reimagine the future of holistic kidney health technology. Established in 2023 out of equal investments from DaVita, a leading provider of kidney care services, and Medtronic, one of the world’s largest medical device companies, Mozarc Medical offers an exciting and unique start-up experience backed...

About the team:We strive to make Amazon the best way for Partners to reach customers locally and globally and to operate their businesses, driven by the accurate and efficient support and solutions we provide them. SP-Support focuses on both preventing Selling Partner (Seller, Vendor and Brand Registry) contacts based on knowledge obtained...

Do you want to make a global impact on patient health? Do you thrive in a fast-paced environment that integrates scientific, clinical, and commercial domains through engineering and AI? Join Pfizer US Commercial AI Acceleration (AIA) team to leverage cutting-edge technology for critical business decisions and enhance customer experiences for colleagues,...

This is where your work makes a difference.At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.Our Baxter...

Job Description Ensure that our product is functional and safe for the end customer by understanding, developing and applying quality control systems, as well as analyzing, proposing and implementing improvement of quality and manufacturing processes, thinking about improving defects in a timely and efficient manner Evaluate, propose and implement high...

Job Description CooperSurgical is a leading fertility and women’s healthcare company dedicated to putting time on the side of women, babies, and families at the healthcare moments that matter most in life. As a business unit of CooperCompanies (Nasdaq: COO), we're driven by a unified purpose of helping people experience life’s beautiful moments. Guided...

CooperSurgical is a leading fertility and women’s healthcare company dedicated to putting time on the side of women, babies, and families at the healthcare moments that matter most in life. As a business unit of CooperCompanies (Nasdaq: COO), we're driven by a unified purpose of helping people experience life’s beautiful moments. Guided by our shared...

As a Data Management Analyst, you will be responsible for monitoring, tracking, and ensuring the timely receipt and high operational quality of required client data files across live accounts. You will oversee automated tracking reports to identify missing or failed file transmissions, troubleshoot connection and formatting errors, perform data...

Job Description The Finance Data & Analytics, within the GBS organization, are responsible for the analytics solution’s development of the financial processes globally. Within the GBS organization the Finance Data & Analytics Specialist plays a critical role to develop a solid analytics models of key Finance processes while also building strong network...

Job Description:SUMMARY: Works on problem solving and improvement projects of moderate scope where analysis of situation or data requires a review of identifiable factors. Participates in decisions on scope of work, selection of equipment and length of tasks. Participates on design changes analysis to meet revised specifications during manufacturing....

Job DescriptionThe Finance Data & Analytics, within the GBS organization, are responsible for the analytics solution’s development of the financial processes globally.Within the GBS organization the Finance Data & Analytics Specialist plays a critical role to develop a solid analytics models of key Finance processes while also building strong network with...

As a Data Management Analyst, you will be responsible for monitoring, tracking, and ensuring the timely receipt and high operational quality of required client data files across live accounts. You will oversee automated tracking reports to identify missing or failed file transmissions, troubleshoot connection and formatting errors, perform data...

Upjohn Export B.V. sucursal Costa RicaViatris is a global healthcare company uniquely positioned to bridge the traditional divide between generics and brands, combining the best of both to more holistically address healthcare needs globally. With a mission to empower people worldwide to live healthier at every stage of life, we provide access at scale,...

Job Description The Finance Data & Analytics, within the GBS organization, are responsible for the analytics solution’s development of the financial processes globally. Within the GBS organization the Finance Data & Analytics Specialist plays a critical role to develop a solid analytics models of key Finance processes while also building strong network...