call centers

Job SummaryThe Residential Life Coordinator is a live-in position that works independently, under general supervision, to oversee 600 to **** co-educational students in a University Housing Services (UHS) complex and assists in the development and provision of all Residential Life activities.Key ResponsibilitiesAssist in team planning, establishing goals and...

Experience  10+ years designing and deploying enterprise contact center solutions.  Deep hands-on expertise in at least one of Genesys or Cisco, with strong working knowledge of the other.  Strong foundation in contact center operations: routing, WFM, QM, reporting, and customer journey design.  Excellent written, verbal, and executive-level...

About the Role We are seeking a hands-on Infrastructure Engineer to focus primarily on capacity and demand planning across data centers and public cloud.You will combine practical infrastructure experience with analytical thinking and strong internal customer relationships to translate future demand into clear capacity models, options, and timely...

Summary: • Maintains direct contact with customers before and/or after the sale, via telephone, email, chat or through other social media platforms. • Supports sales team by developing and maintaining positive customer relations (CRM) with clients/customers, which can substantially affect service and/or product revenue(s). • Works with various...

BuzzyBooth helps restaurants, bars, family entertainment centers, dental practices, and other brick-and-mortar businesses turn their customers into leads, five-star reviews, social content, and repeat visits—all with minimal staff involvement. We are looking for an experienced Remote Sales Development Representative who can consistently connect with...

BuzzyBooth helps restaurants, bars, family entertainment centers, dental practices, and other brick-and-mortar businesses turn their customers into leads, five-star reviews, social content, and repeat visits—all with minimal staff involvement. We are looking for an experienced Remote Sales Development Representative who can consistently connect with...

Amazon's Central Technical Operations Services (CTOS) is seeking an experienced System Development Manager to serve as the Costa Rica Site Lead for our 24x7 global operations team. This is a people management role responsible for hiring, developing, and leading a team of 5–13 engineers and analysts who coordinate the timely restoration of business-critical...

Amazon's Central Technical Operations Services (CTOS) is seeking an experienced System Development Manager to serve as the Costa Rica Site Lead for our 24x7 global operations team. This is a people management role responsible for hiring, developing, and leading a team of 5–13 engineers and analysts who coordinate the timely restoration of business-critical...

In this role, you will be responsible for performing key analysis related to all contact centers. You will ensure center performance is maintained at a consistently superior level as outlined by internal service level agreements and external vendor contracts. Analysis includes forecasting of all call type volumes, forecasting staffing needs, ensuring billing...

As a Call Center Agent, you will be responsible for handling inbound calls from customers requesting towing and roadside assistance services. Your primary role is to assess each customer's situation, gather accurate service details, provide timely information, and coordinate with dispatch to ensure prompt assistance. This role requires excellent...

Propósito del puestoResponsable del registro diario de pagos recibidos para los países asignados, incluyendo aplicación de pagos, resolución de efectivo no aplicado, compensaciones débito/crédito y procesamiento de pagos con tarjeta. Mantiene comunicación con clientes internos y externos para resolver casos operativos de baja complejidad de forma...

Propósito del puestoAsegurar la cobranza oportuna de los pagos de los clientes, mantener actualizada la información de las cuentas, dar seguimiento a facturas pendientes y escalar situaciones que requieran análisis de crédito. También apoya la gestión de facturas en portales de clientes para facilitar el cumplimiento de los objetivos corporativos de...

As a Call Center Agent, you will be responsible for handling inbound calls from customers requesting towing and roadside assistance services. Your primary role is to assess each customer's situation, gather accurate service details, provide timely information, and coordinate with dispatch to ensure prompt assistance. This role requires excellent...

As a Call Center Agent, you will be responsible for handling inbound calls from customers requesting towing and roadside assistance services. Your primary role is to assess each customer's situation, gather accurate service details, provide timely information, and coordinate with dispatch to ensure prompt assistance. This role requires excellent...

As a Call Center Agent, you will be responsible for handling inbound calls from customers requesting towing and roadside assistance services. Your primary role is to assess each customer's situation, gather accurate service details, provide timely information, and coordinate with dispatch to ensure prompt assistance. This role requires excellent...

Our Client, an international e-commerce company with a strong presence in the USA, is looking for a highly skilled and experienced professional to fill an immediate opening for a Customer Care Specialist for a full-time remote job. We are seeking a warm, empathetic, and resourceful Customer Care Specialist with strong experience in customer support via...

About the Role We are seeking a dedicated Customer Care Representative to provide exceptional support through chats and emails. The ideal candidate is empathetic, resourceful, and able to resolve issues with a customer-first mindset. As the voice and face of our company, you will play a key role in strengthening our reputation for outstanding care and...

Our Client, an international e-commerce company with a strong presence in the USA, is looking for a highly skilled and experienced professional to fill an immediate opening for Customer Care Specialist for a full-time remote job. We are seeking a warm, empathetic, and resourceful Customer Care Specialist with strong experience in phone-based support. The...