Empleos de basic agents call center en Heredia

The Frontline Manager is the manager of supervisors, responsible for overseeing daily workflow, resource allocation, and direct team production to ensure strict adherence to SLAs within their assigned function. This leader manages day-to-day employee performance to ensure tasks are executed efficiently, accurately, and in alignment with standard operating...

Quality Analyst Description - Description - HP is the leading printing and personal systems technology company in the world, and we are here to create technology that makes life better for everyone, everywhere. Our technology and services help people and companies address their problems and challenges, and realize their possibilities, aspirations and...

What you’ll do • Supervise and coach a team of call center agents, providing real-time feedback and support to enhance their performance and customer interaction skills, ultimately achieving target metrics for key performance indicators (KPIs) like Average Handle Time (AHT) Quality Assurance (QA) and Customer Satisfaction (CSAT). • Manages activities...

Join the flock at Bill Gosling Outsourcing! ✨ We are hiring Call Center Agents to join our team and make lives better, one connection at a time. ✅ What you'll do: Engage with customers via calls and emails. Solve problems with tailored solutions. Update information and assist with accounts. ✅ What we need: B2 English proficiency or...

**Your work days are brighter here.** We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join,...

Job title: Trilingual Tier 1 Customer Support Representative (French + English + Spanish) Location: UltraLag, Heredia (Hybrid) Education: High School Experience: Call Center Customer Support No of Openings: 1 Summary: The Customer Support Specialist assists our end users with account, device, and service-related questions. This role focuses on providing...

The InfraOps Support Manager leads a two-tiered team of engineers within Amazon's Operations Management Center (OMC) -a 24/7/365 team that keeps the technology inside Amazon's 400+ corporate office buildings running across Networking, Audio-Visual (AV), and Print services. As one of OMC's regional managers, this role owns a segment of the team's...

As a Call Center Agent, you will be responsible for handling inbound calls from customers requesting towing and roadside assistance services. Your primary role is to assess each customer's situation, gather accurate service details, provide timely information, and coordinate with dispatch to ensure prompt assistance. This role requires excellent...

Join Our Talent Pool for Customer Service Roles Are you experienced in customer service and ready for your next opportunity in the BPO industry? We’re looking for individuals who know what it takes to deliver high-quality service in fast-paced, client-facing environments. This is an evergreen position for our upcoming customer service classes. If you meet...

Join Our Talent Network for Bilingual Customer Service Roles Do you speak both French and English fluently? Do you have experience in customer service within a BPO or call center environment? If so, we’re looking for you. We’re building a talent pool for upcoming bilingual customer service roles. If you enjoy helping others, solving problems, and working...

Join Our Talent Network for Bilingual Customer Service Roles Do you speak both French and English fluently? Do you have experience in customer service within a BPO or call center environment? If so, we’re looking for you. We’re building a talent pool for upcoming bilingual customer service roles. If you enjoy helping others, solving problems, and working...

Join Our Talent Pool for Customer Service Roles Are you experienced in customer service and ready for your next opportunity in the BPO industry? We’re looking for individuals who know what it takes to deliver high-quality service in fast-paced, client-facing environments. This is an evergreen position for our upcoming customer service classes. If you meet...