Empleos de amazon technical customer service en Heredia

• Job Title : SPE-Customer Service PR • Job Summary : This hybrid customer service specialist role focuses on delivering consistent multichannel support while using MS Excel to track performance analyze service data and improve customer outcomes. The role involves handling day shift interactions resolving complex service issues and collaborating with...

Description - External Job Summary We are seeking a dedicated professional for the role of Policy Servicing with 1 to 3 years of experience. The ideal candidate will have expertise in MS Office and a strong understanding of Life and Annuities Insurance. This is a work-from-office role with day shifts offering an opportunity to contribute to critical policy...

Amazon is seeking a Senior Prototyping Engineer to join the AWS Prototyping and AI Customer Engineering team.As part of an agile AI enabled development team you will support AWS customers to develop prototypes specific to their articulated strategic vision for new products and services.Our Prototyping and AI Customer Engineering (PACE) capability is designed...

Job Description We are looking for a Senior Technical Customer Success Manager (T.CSM) to join our growing Customer Success Team, who are a key in helping our valued customers achieve their strategic objectives and obtain maximum value from their investment in their Armis Platform.This will include helping in aligning new use cases to the CISO goals, and...

Amazon is seeking a Senior Prototyping Engineer to join the AWS Prototyping and AI Customer Engineering team. As part of an agile AI enabled development team you will support AWS customers to develop prototypes specific to their articulated strategic vision for new products and services. Our Prototyping and AI Customer Engineering (PACE) capability is...

Company DescriptionIt all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business...

Description Responsibilities: Monitor and support activities to ensure adherence to service level agreements (SLAs).Track real-time agent schedule alignment and optimize breaks proactively.Conduct root cause analysis for SLA deviations and support development of corrective action plans.Manage daily exception requests and update agent schedules...

Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be...

Customer Solution Center Rep 5 - Non-TechnicalDescription -Job Summary • This role is responsible for overseeing customer entitlement validation and case documentation for efficient routing. The role manages diverse customer service requests across channels, analyzes feedback, and leads projects for process improvement. The role collaborates with escalated...

• Training and nesting schedule: Sunday to Thursday, 7 AM to 4 PM • Production schedules are mostly starting at 11 AM or 12 PM, no weekends off in most cases Summary: As a Customer Care Specialist - Tier 1, you will provide a world-class experience to our Customers through answering incoming customer questions from multiple channels including phone,...

Job Summary This hybrid customer service specialist role focuses on delivering consistent multichannel support while using MS Excel to track performance analyze service data and improve customer outcomes. The role involves handling day shift interactions resolving complex service issues and collaborating with internal teams to enhance customer satisfaction...

We are the people who give possibilities purposeBD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per...

We Are The People Who Give Possibilities Purpose BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per...

Job Title: Technical Support Agent L1 Location: Heredia (Hybrid) Education: High School Diploma Experience Required: Minimum 6 months in technical support/help desk roles (software and hardware troubleshooting). Summary A global technology company is seeking a Level 1 Technical Support Agent to join its support team. This role is ideal for someone...

We're looking for a Senior Consultant This role is Hybrid, Costa Rica Role purposeLeads complex functional and technical workstreams and advises customers on how to convert business priorities into scalable solutions and measurable outcomes. Operates independently in ambiguity, provides delivery assurance, and is recognized for deeper expertise in either...

Objective: Provide high quality and accurate resolutions to customers under stipulated policies and procedures, by answering general inquiries and offering solution with the given tools via the phone or mail. To make sure that objectives set by the client are met successfully. Requirements: • Portuguese Speaker. Fluent in verbal and written Portuguese....

Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have...

Job Details:Job Description: Are you the person everyone turns to when technology stops working? Do you enjoy solving technical puzzles? Are you curious about how people collaborate across the globe using tools like Microsoft Teams, SharePoint, Outlook, OneDrive among others? Do you enjoy learning new technologies and finding creative ways to solve problems...

Amazon is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Amazon.com started as an online bookstore, but soon diversified into many other categories, with a vision to be earth's most customer-centric company & to build a place where people can come to find and discover anything they might want to buy online. Global...

Roles and Responsibilities: • Leverage your project product knowledge and customer service skills to answer incoming calls, and/or casework from Customers. • Deliver a top-tier customer experience through creative problem-solving and consistent probing to craft accurate & timely outcomes for Customers. • Conduct procedures to escalate and coordinate...