Empleos de agent customer experience en Heredia

We're looking for a Manager, Global Customer Support - Costa Rica This role is Hybrid, Costa Rica GCS LEADERSHIP · GLOBAL DELIVERY EXPANSION · AMERICAS HUB Manager, Global Customer Support — Costa Rica Lead a founding pod team in Cornerstone’s new Americas hub: hire with us, certify fast, and deliver AMER-shift support customers rave about. ABOUT...

We’re looking for a Customer Support Representative (CSR) to join our global customer support team. In this role, you'll leverage your technical problem-solving and people skills to provide first-contact resolutions, enabling clients to confidently use and advocate for Procore's platform. As a CSR, you will assist our customers via email, chat, and phone...

We're looking for a Manager, Global Customer Support - Costa Rica This role is Hybrid, Costa Rica GCS LEADERSHIP • GLOBAL DELIVERY EXPANSION • AMERICAS HUB Manager, Global Customer Support — Costa Rica Lead a founding pod team in Cornerstone’s new Americas hub: hire with us, certify fast, and deliver AMER-shift support customers rave about. ABOUT...

Ready to make an impact? We develop, manufacture, and supply dental implants, clear aligners, instruments, CADCAM prosthetics and biomaterials for use in esthetic dentistry, tooth replacement and restoration solutions or to prevent tooth loss. We empower our employees to perform and make an impact, to question the status quo, to drive change, to stay ahead...

Job Summary This hybrid customer service specialist role focuses on delivering consistent multichannel support while using MS Excel to track performance analyze service data and improve customer outcomes. The role involves handling day shift interactions resolving complex service issues and collaborating with internal teams to enhance customer satisfaction...

• Training and nesting schedule: Sunday to Thursday, 7 AM to 4 PM • Production schedules are mostly starting at 11 AM or 12 PM, no weekends off in most cases Summary: As a Customer Care Specialist - Tier 1, you will provide a world-class experience to our Customers through answering incoming customer questions from multiple channels including phone,...

Customer Solution Center Rep 5 - Non-TechnicalDescription -Job Summary • This role is responsible for overseeing customer entitlement validation and case documentation for efficient routing. The role manages diverse customer service requests across channels, analyzes feedback, and leads projects for process improvement. The role collaborates with escalated...

What You'll Do • Lead the day-to-day operations of Technical Consulting Engineering (TCE) teams and complete established operational strategies and playbooks across the incident lifecycle. • Allocate technical resources, workload, shifts, and queue assignments to maintain effective 24/7 coverage for customer cases and support requests within the...

Job Title: Technical Support Agent L1 Location: Heredia (Hybrid) Education: High School Diploma Experience Required: Minimum 6 months in technical support/help desk roles (software and hardware troubleshooting). Summary A global technology company is seeking a Level 1 Technical Support Agent to join its support team. This role is ideal for someone...

We're looking for a Senior Technical Consultant - Costa Rica This role is Hybrid, Costa Rica Senior Technical Consultant Hybrid functional and technical consultant | AI-enabled | Outcome-led | TTV-focused Function: Professional Services / Consulting Role level: Independently leads complex, ambiguous, and cross-functional workstreams.Makes recommendations...

We're looking for a Practice Manager This role is Hybrid, Costa Rica Role purpose As a Practice Manager within Professional Services, you Regional PS Leaders in managing Professional Services. You are accountable for Cornerstone's growing customer and partner base across the design, implementation, and ongoing support of the full suite of products and...

We're looking for a Experienced Billings Specialist - Costa Rica This role is Hybrid, Costa Rica The Billings Specialist is responsible for creating invoices and credit memos in Oracle and verifying the coding and approval of those invoices. The Billings Specialist is responsible for ensuring completion of all billed accounts on a monthly basis. The Billings...

Job title: Tier 1 - Customer Care Specialist Location: UltraLag, Heredia Education: High School Diploma Experience: +1 year of experience in a BPO Start day: Oct 21st, 2026 Summary: As a Customer Care Specialist - Tier 1, you will provide a world-class experience to our Customers through answering incoming customer questions from multiple channels including...

We're looking for a Senior Billings Specialist - Costa Rica This role is Hybrid, Costa Rica Cornerstone OnDemand is seeking a Senior Billing Specialist to join our Order to Cash team. The ideal candidate is a self-starter, detail oriented, honest, hardworking individual, able to multi-task and successfully communicate with internal departments and management...

Descripción del puesto: About the Role_ Join our client and help power one of the industry’s most trusted vehicle data platforms. You’ll design and build high-scale, cloud-native systems that process millions of vehicle history and transaction requests daily, supporting major partners across dealerships, lenders, marketplaces, and enterprise platforms...

Supply Execution Manager YOUR TASKS AND RESPONSIBILITIES The incumbent will focus on one or several impactful tasks in planning and/or materials management within the planning and supply chain management areas.The role can be flexibly deployed to one or several of the following tasks (not limited to): Own supply plan execution across a 0–12-month horizon,...

Job description_ About the Role_ Join our client and help power one of the industry’s most trusted vehicle data platforms. You’ll design and build high-scale, cloud-native systems that process millions of vehicle history and transaction requests daily, supporting major partners across dealerships, lenders, marketplaces, and enterprise platforms (e.g.,...

We're looking for a Billings Specialist This role is Hybrid, Costa Rica The Billings Specialist is responsible for creating invoices and credit memos in Oracle and verifying the coding and approval of those invoices. The Billings Specialist is responsible for ensuring completion of all billed accounts on a monthly basis. The Billings Specialist is...

Summary: • Maintains direct contact with customers before and/or after the sale, via telephone, email, chat or through other social media platforms. • Supports sales team by developing and maintaining positive customer relations (CRM) with clients/customers, which can substantially affect service and/or product revenue(s). • Works with various...

We're looking for a Senior Technical Consultant - Costa Rica This role is Hybrid, Costa Rica Senior Technical Consultant Hybrid functional and technical consultant | AI-enabled | Outcome-led | TTV-focused Function: Professional Services / Consulting Role level: Independently leads complex, ambiguous, and cross-functional workstreams.Makes recommendations...