IT Technologist.

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72 million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

IT Technologist – SCCM & OSD Administrator

Operations & Support

• Support day-to-day SCCM and OSD operations in a global enterprise environment
• Monitor application deployments, software updates, and endpoint compliance
• Perform troubleshooting, root cause analysis, and issue resolution for endpoint management services
• Coordinate and support MSP-managed operational activities
• Maintain and update operational documentation, technical procedures, and Standard Operating Procedures (SOPs)
• Participate in endpoint lifecycle management initiatives, including device provisioning and refresh programs
• Support reporting and metrics related to deployment success, patch compliance, and client health
  
  

Security & Compliance

• Understanding of endpoint security and device management best practices
• Support deployment and maintenance of enterprise security and compliance configurations
• Assist in remediation of vulnerability and compliance findings impacting managed endpoints
• Ensure adherence to corporate security, governance, and compliance standards
• Support secure operating system deployment and lifecycle management processes
  
  

Technical Administrator Job Requirements

Experience

• 2 years of experience in endpoint management, desktop engineering, or systems administration
• Experience supporting enterprise-scale Windows device management environments
• Hands-on experience with Microsoft Configuration Manager (SCCM/MECM)
• Experience supporting Operating System Deployment (OSD) activities, including imaging, task sequences, and driver management
• Experience troubleshooting endpoint management and software deployment issues
• Experience working with operational support teams and escalating complex technical issues when required
  
  

Technical Skills

• Language Requirement: Fluent English (written and verbal)
• Strong knowledge of Windows endpoint management and administration
• Experience with SCCM administration, including:
• Software deployment and application packaging
• Software Update Point (SUP) and patch management
• Collections, deployments, and maintenance windows
• Client health monitoring and remediation
• Inventory and reporting
• Strong understanding of Operating System Deployment (OSD), including:
• Task sequence creation and maintenance
• Driver package management
• Boot images and PXE deployment
• Image lifecycle management
• Experience with troubleshooting SCCM client and deployment issues
• Working knowledge of PowerShell scripting for automation and operational tasks
• Understanding of Active Directory, Group Policy, and Entra ID fundamentals
• Familiarity with Intune and co-management concepts preferred
• Experience with Windows feature updates and servicing practices preferred
  
  

Education / Certifications

• Associate or Bachelor’s degree in Information Technology, Computer Science, or related field
• Equivalent experience acceptable (4 years)
  
  

Preferred Certifications:

• Microsoft Certified: Endpoint Administrator Associate (MD-102)
• Microsoft Configuration Manager or related endpoint management certifications
• ITIL Foundation (preferred)
  
  

Responsibilities may include the following and other duties may be assigned.

• Develops, documents, and configures systems specifications that conform to defined architecture standards, address business requirements, and processes.
• Involved in planning of system and development deployment as well as responsible for meeting hardware and software compliance and security standards.
• Evaluates interface between hardware and software, operational requirements and characteristics of overall system.
• Establishes and documents system design, parameters and formats, ensures hardware and s