Time & Attendance Senior Analyst - 2024-021

hace 2 semanas


San José, Costa Rica Object Technology Solutions Inc A tiempo completo

- Develop UKG Dimensions production support skillsets including user support, systemsupport, system configuration, reporting, and identifying control opportunities andimplementing approved changes.

- Track, analyze and resolve production support inquiries.

- Resolve data related issues and apply appropriate data updates to ensure accurate time

and absence information is sent to payroll for accurate payments to employees.

- Resolve process or technical issues affecting data integrity.

- Leads the development and publication of routine and ad-hoc audit reports and

analytics regarding Time & Attendance.

- Partners with Payroll to streamline auditing to ensure teammates are paid properly and

on time.

- Work with the software vendor’s support organization to resolve issues that require

vendor assistance.

- Collaborate with the Senior Manager of Pay and Time to plan for new releases or

release updates.

- Collaborate with IT resources across Bridgestone facilities to ensure time clocks are

operating and collecting data as expected.

- Collaborate with interfacing application support teams to support inbound and

outbound data files

- Lead and participate in new release testing.

- Ensure Business Services governance model is being followed, bring new requests that

deviate from the established change control guiding principles to the regional change

control board.

- Manage the intake and delivery of new requirements; facility the delivery of new

requests utilizing a agile delivery methodology via Azure DevOps

- Assist in developing user procedures, reference guides, and documentation to support

end users in application access, application usage, processes, features, and functionality.

- Participate in Agile planning sessions and manage the intake and delivery of newrequirements; facilitate the delivery of stories and features utilizing a agile deliverymethodology via Azure DevOps



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