Supervisor, Collections
hace 4 semanas
Why finance at Stryker?
Are you looking for a profitable and growing company with a great culture and reputation? Stryker was recently named one of the Best Workplace in the WORLD by Fortune Here, you will have many opportunities to learn and grow as we offer development opportunities unique for each employees needs including training, certifications, mentorship, leadership programs, tuition reimbursement, one-on-one coaching and more
The Supervisor is a key member of the Collections Team, reporting directly to the Collections Manager. The person in this role is responsible for leading all the operational aspects of the team, being the first escalation point for internal and external customers and tracking, evaluating and correcting the operational performance of the Collections Analysts.
Essential duties & responsibilities:
Assist in developing training materials for a newly created team.
Play a key role in the work migration activities from other Stryker locations, including knowledge transfer and documentation activities.
Engage and supervise the collections team under their scope.
Ensure high-quality interactions with internal and external customers.
Responsible for managing the performance of the team in terms of cash collection, aging ratios and dispute resolution.
Support their manager with annual review processes.
Ensure a high level of employee engagement on their team.
Partner with customer facing teams, building strong relationships with both internal and external customers.
Coordinate with other Invoice to Cash team leads to ensure strong working relationships and well-defined handoffs between teams.
Contribute to accurate customer master data elements
Engage in collection activities for priority customer accounts
Provide regular updates to CRFSSC management of KPI’s, analysis and trends
Work with Internal and external audit teams to review and enforce policies
Performs other related work as assigned by management
Education & special trainings:
University degree in Business Administration, Finance, Accounting, or other related areas is preffered.
Fluent spoken and written English; other language is a plus
Intermediate to advanced skills on the MS Office Suite
SAP, Oracle and Getpaid systems knowledge is a big plus
Qualifications & experience:
At least 5 years of relevant experience as Team Lead or Supervisor of business-to-business collections teams.
At least 5 years of overall experience in the Shared Services environment or with multinational companies
About StrykerStryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 130 million patients annually. More information is available at
-
Supervisor, Collections
hace 4 semanas
San Antonio, Costa Rica Stryker Corporation A tiempo completo**Why finance at Stryker?**: ***: Are you looking for a profitable and growing company with a great culture and reputation? Stryker was recently named one of the Best Workplace in the WORLD by Fortune! Here, you will have many opportunities to learn and grow as we offer development opportunities unique for each employees needs including training,...
-
Supervisor, Collections
hace 1 mes
San Antonio, Costa Rica Stryker A tiempo completo**Why finance at Stryker?**: ***: Are you looking for a profitable and growing company with a great culture and reputation? Stryker was recently named one of the Best Workplace in the WORLD by Fortune! Here, you will have many opportunities to learn and grow as we offer development opportunities unique for each employees needs including training,...
-
Collections Supervisor
hace 4 semanas
San Francisco, Costa Rica Bosch Group A tiempo completoCompany Description - Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience. Around 9,000...
-
Cash Applications Supervisor
hace 4 semanas
San Antonio, Costa Rica Stryker Corporation A tiempo completo**Why finance at Stryker?**: ***: Are you looking for a profitable and growing company with a great culture and reputation? Stryker was recently named one of the Best Workplace in the WORLD by Fortune! Here, you will have many opportunities to learn and grow as we offer development opportunities unique for each employees needs including training,...
-
Invoice Billing Analyst- 6 Months Fixed Term
hace 4 semanas
San Antonio, Costa Rica Stryker Corporation A tiempo completo**Why finance at Stryker?**: ***: Are you looking for a profitable and growing company with a great culture and reputation? Stryker was recently named one of the Best Workplace in the WORLD by Fortune! Here, you will have many opportunities to learn and grow as we offer development opportunities unique for each employees needs including training,...
-
Lead Accountant
hace 4 semanas
San Antonio, Costa Rica Stryker A tiempo completo**Why finance at Stryker?**: ***: Are you looking for a profitable and growing company with a great culture and reputation? Stryker was recently named one of the Best Workplace in the WORLD by Fortune! Here, you will have many opportunities to learn and grow as we offer development opportunities unique for each employees needs including training,...
-
Accountant Ii
hace 1 mes
San José, Costa Rica TE Connectivity A tiempo completoDevelops, implements and/or maintains one or more accounting systems: Journal entries, General Ledger, Accounts Receivables, Accounts Payable, Revenue Reconciliation, Cash Flows, etc. in accordance with GAAP policies and procedures. Designs operational procedures and processes that meet audit standards and improve efficiency **What your background should...
-
Sr. Analyst, OTC, Accounts Receivable
hace 1 mes
San José, Costa Rica Bacardi-Martini A tiempo completoPosted 11-Apr-2024 Job type Full time Country Costa Rica Location Escazu Lead recruiter Giulia Aglieri Rinella Function All Finance Reporting Line OTC Collections Supervisor On-site/Remote Hybrid Level of experience Individual Contributor/Support (Non - Managers) Contract type Permanent YOUR OPPORTUNITY Your Opportunity The Sr. Analyst Accounts Receivable,...
-
Sr Associate OTC
hace 1 mes
San José, Costa Rica Smith+Nephew A tiempo completoSr Associate OTC (Coyol, Alajuela) Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living. Senior Collections Analyst will be handling multiple and hard delinquent accounts (distributors and sensitive high dollar amount accounts). The handling of sensitive accounts requires of a high level of expertise,...
-
Operations Bill to Cash- Analyst Expert
hace 4 semanas
San Francisco, Costa Rica Bosch Group A tiempo completo**Job Description** Position Summary** The Accounts Receivable analyst is responsible for the Bill to Cash end-to-end process in the Business Service Center. Completing daily Collection tasks. **General Job Responsibilities** - Proactively identifies opportunities for improvement and makes recommendations. - Collaborates with Collections and Disputes...
-
Accountant Ii
hace 1 mes
San José, Costa Rica TE Connectivity A tiempo completoTE Connectivity's Accounting Teams develop, implement and/or maintain one or more accounting systems: Journal entries, General Ledger, Accounts Receivables, Accounts Payable, Revenue Reconciliation, Cash Flows, etc. in accordance with GAAP policies and procedures. They also design operational procedures and processes that meet audit standards and improve...
-
Accountant I
hace 4 semanas
San José, Costa Rica TE Connectivity A tiempo completoDevelops, implements and/or maintains one or more accounting systems: Journal entries, General Ledger, Accounts Receivables, Accounts Payable, Revenue Reconciliation, Cash Flows, etc. in accordance with GAAP policies and procedures. Designs operational procedures and processes that meet audit standards and improve efficiency **What your background should...
-
9097 - Sales Tax Analyst
hace 2 semanas
San José, Costa Rica Wind River A tiempo completoABOUT THE OPPORTUNITY The role will be part of the Finance team based in Costa Rica. In this role you will directly assist theCredit & Collectionsand Accounting organizations with the ongoing operations associated with VAT/Sales tax and Master Data administration reporting into the Supervisor Credit & Collections. This role will be responsible for...
-
O2c Junior Analyst
hace 1 mes
San José, Costa Rica TE Connectivity A tiempo completoTE Connectivity's Accounting Teams develop, implement and/or maintain one or more accounting systems: Journal entries, General Ledger, Accounts Receivables, Accounts Payable, Revenue Reconciliation, Cash Flows, etc. in accordance with GAAP policies and procedures. They also design operational procedures and processes that meet audit standards and improve...