Mobile Onboarding Technician I

hace 4 semanas

Heredia, Costa Rica Smarsh A tiempo completo
Who are we? Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 0 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in + communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 0 list of fastest-growing American companies since 8.We are seeking a motivated technician for our Onboarding team. This role deploys technical configurations for new and existing customers and owns their onboarding experience with Smarsh.Must have a fundamental knowledge and understanding of mobile devices and communication channels.

What will you do?

Setup, configure, and provide documentation for hosted services Ability to provide phone and email configuration support for hosted services Ability to troubleshoot and/or implement complex email migrations Pre-sales and sales technical questions as they arise in relation to integration with services provided Committed to providing customer service that makes both internal and external customers feel welcome, important, and appreciated Ability to preserve confidentiality of information Ability to work extended hours/days to meet clients’ launch schedules Accuracy and attention to detail Ability to organize, prioritize, and work on a variety of tasks/projects for multiple clients Ability to work within strict time frames and resolute deadlines Send product/services information to client(s) upon request.

Wht will you bring?

Curiosity, critical thinking, and problem solving Excellent written and verbal English communication skills Willingness to learn & adapt to new technologies Professional demeanor and strong work ethic Strong attention to detail Patience and desire to help others 1+ Years in a recent software environment assisting end users via phone and email Proficient in MS Office (Word, Excel, PowerPoint, Visio) Salesforce experience a plus ₡1,, - ₡1,, a monthThe above salary range represents Smarsh's good faith and reasonable estimate of the range of possible base compensation at the time of posting. Any applicable bonus programs will be discussed during the recruiting process.The salary for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training.Local cost of living assessments are done for each new hire at the time of offer. About our culture Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Best Places to Work Awards. Come join us and find out what the best work of your career looks like.

  • Test Technician I

    hace 4 semanas

    Heredia, Costa Rica HUBER+SUHNER A tiempo completo

    At HUBER+SUHNER, we design and create essential components that transport power and data through networks. This is how our employees around the globe contribute to a world where people get and stay connected. **Test Technician I**: **Heredia** | **Full-time** | **Unlimited*** **Your tasks**: - Test cable assemblies, connectors and adaptors per customer...

  • Test Technician I

    hace 4 semanas

    Heredia, Costa Rica HUBER+SUHNER A tiempo completo

    At HUBER+SUHNER, we design and create essential components that transport power and data through networks. This is how our employees around the globe contribute to a world where people get and stay connected. **Test Technician I**: **Heredia** | **Full-time** | **Unlimited*** **Your tasks**: - Test cable assemblies, connectors and adaptors per customer...

  • Test Technician I

    hace 4 semanas

    Heredia, Costa Rica HUBER+SUHNER A tiempo completo

    At HUBER+SUHNER, we design and create essential components that transport power and data through networks. This is how our employees around the globe contribute to a world where people get and stay connected. **Test Technician I**: **Heredia** | **Full-Time** | **Unlimited*** **Your tasks**: - Test cable assemblies, connectors and adaptors per customer...

  • Qlty & Reliability Technician Iii

    hace 10 horas

    Heredia, Costa Rica TE Connectivity A tiempo completo

    TE Connectivity’s Quality and Reliability Engineering Teams analyze the ability of product and production systems to comply with customer and contractual requirements through established reliability factors. They design, recommend revisions and install quality control systems, develop and document analytical methods for establishing reliability of products...

  • UX Designer

    hace 4 semanas

    Heredia, Costa Rica GSB A tiempo completo

    We are looking for a Ux Designer Requirements: Fluent-Advanced English Knowledge in: - Ability to simplify and unify complex information into intuitive interactions, flows, charts, graphs, and other forms of visual representation. - Assist in identifying design problems and devising solutions that help users get their work done faster and intuitively. -...

  • Senior Front End Developer

    hace 2 semanas

    Heredia, Costa Rica Hangar Worldwide A tiempo completo

    **You will**: - Works closely with Creative, Business, Technology and QA teams to ensure the solution will meet the requirements and performance targets (mobile, desktop). - Implements user and business requirements which are composed of multiple development activities - Maintains up-to-date and complete documentation on projects as dictated by the...

  • Senior Technical Support Engineer

    hace 4 semanas

    Heredia, Costa Rica VMware A tiempo completo

    **The Elevator Pitch: Why will you enjoy this new opportunity?** Are you passionate about learning new technology and solving complex problems for key customers? VMware has a Technical Support role for you! You will be working on the latest and best in class technology suite, becoming an expert in the industry. Our Global Support organization supports over...

  • Insurance Plan Clerk

    hace 4 semanas

    Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: The Insurance Plan Clerk, will be working to ensure that reinstatements, modifications, and cancellations of insurance policies are timely and accurately updated in the necessary databases. You will have an important role in determining the patient’s insurance status and extent of insurance benefits, ensuring an efficient billing process for...

  • Jr Ar Review Specialist

    hace 6 días

    Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: You will be working for a fast-growing business process outsourcing provider to provide support to one of our largest accounts and leading provider of healthcare services. This provider serves 959 hospitals and 2979 physician practices with over 50 million patient encounters annually. The AR Review Agent will be working to ensure that...

  • Jr Insurance Verification Agent

    hace 2 semanas

    Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: You will be working for a fast-growing business process outsourcing provider to provide support to one of our largest accounts and leading provider of healthcare services. This provider serves 959 hospitals and 2979 physician practices with over 50 million patient encounters annually. The Insurance Plan agent, will be working to ensure that...