System Engineer

hace 5 meses


Heredia, Costa Rica Eurofins A tiempo completo

Job Description

We are looking for a Junior-Mid Systems Engineer to help us support, maintain, and troubleshoot our constantly evolving infrastructure. The team you will be part of is responsible for ensuring highest levels of availability, performance, and security for our business and internal stakeholders. Qualified systems engineers will have a background in IT and/or Computer Systems Engineering.

Qualifications

Required Professional expertise:

Advanced English level BS in Computer Science or equivalent experience 2 - 3 years of experience working as systems engineer, providing Infrastructure hardware and software support in the following areas:

Systems Engineer:

Experience working with Windows Server Management and troubleshooting of ADFS, DNS, DHCP, GPM, DFS, IIS, WSUS, MFA. Azure Administration experience (AAD, Azure Identity Management, Azure MFA and + O365) Experience working with VMware Virtual Machines, ESX Hosts, Vcenter or Hyper-V. General networking ITIL Knowledge or at least Incident and Change Management processes.

Essential Duties and Responsibilities:

Operating IT services provided from centrally hosted either in the cloud or strategic Data Centers. Ensure that IT Services managed by the IT Operations team are delivered effectively to business customers. This includes the execution of SOPs, management of IT Incidents, IT Changes, and IT Problems in ITSM based system on the related processes, procedures, and work instructions. Identify opportunities to innovate, extend and enhance service delivery everywhere possible. ITIL approach to resolve technical problems. Troubleshoot occurring issues, investigating root causes, and supporting resolution of the issues found. Perform daily system monitoring, verifying the integrity and availability of all involved infrastructure elements server resources, systems, and key processes, reviewing system and application logs, and verifying completion of scheduled jobs. Ensure that the performance, scalability, and security is maintained and optimized. Deliver quality documentation allowing for smooth day-to-day operations.

Soft skills:

Comprehend and effectively support our infrastructure platform for technical and non-technical audiences. Strong analytical skills to evaluate complex multivariate problems and find a systematic approach to gain a quick resolution. Experience interacting with remote teams.

Bonus Points:

Azure Fundamentals Certified. Microsoft Certified System Administrator (MCSA) or equivalent experience. Microsoft Certified Solutions Engineer (MCSE) or equivalent experience.  VMware Certified Professional (VCP) or equivalent experience.

Additional Information

We embrace diversity  Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.

Sustainability matters to us We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we also count on our dedicated carbon reduction team to help us to achieve this goal


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