Specialist - F&A - I2C 4A

Description In this role, you'll be responsible for all the activities related to I2C domain Reconcile the agent account as per remittance provided by the account current agent To post the amount on policy bill lines received from Agent for policy premium Follow up with the agent on delinquent items and for the amount lying in suspense account Ensure that quality of transactions is in compliance with predefined parameters laid down by SLA metrics Provide relevant process reports on a timely basis Ensure adherence to established attendance schedules i.e. per predefined rosters Ensure adherence to company policies and procedures Coaching and grooming of team members to build a strong and efficient team Good analytical and problem-solving skills Ability to communicate verbally and through emails with businesses Eye for Detail and High level of accuracy Ability to prioritize effectively, be flexible as needs change Positive attitude with a focus on continuous process improvement and an open mind to change Proven ability to build effective working relationships with clients