Instructional Support Technician

Job Summary
The Department of Nutrition, Food Science, and Packaging is seeking an Instructional Support Technician I to support the daily operations of laboratory courses and related instructional activities. The incumbent will prepare laboratory materials and solutions, maintain supplies and equipment, support food and laboratory safety procedures, and provide guidance to student assistants. The position will also assist faculty, staff, and students, perform general laboratory cleaning and maintenance, coordinate student locker assignments, and provide coverage for the Instructional Support Technician II.

Key Responsibilities
Prepare, organize, distribute, and clean up laboratory supplies, equipment, food samples, solutions, and linens.
Follow food, laboratory, and hazardous-material safety procedures; maintain temperature logs and inspect safety equipment.
Train, guide, and oversee student assistants while maintaining student and instructional support handbooks.
Inventory, maintain, and report issues involving laboratory equipment, supplies, facilities, and instructional spaces.
Assist faculty, staff, and students; coordinate locker assignments; support procurement and departmental activities.

Knowledge, Skills & Abilities
Ability to communicate with constituents in a professional and respectful manner.
Ability to meet the physical demands of the position
Knowledge of the principles of performing support and lead services
Knowledge of the principles, methods, and techniques related to nutrition/dietetics and food science
Knowledge of the materials and supplies in the curriculum and the curriculum and the uses
Knowledge of making chemical solutions and related safety protocols.
Knowledge of safety methods and regulations regarding working with and disposal of hazardous materials
Ability to operate microscopes, pH meters, gas and electric ranges, stand mixers, blenders, and other laboratory and kitchen equipment
Ability to maintain databases for records management in conjunction with the campus community, industry, and professional organizations, etc.
Ability to understand and to operate in a work environment that is compliant with health and safety issues that are appropriate for a scientific department utilizing perishables and hazardous materials
Thorough knowledge of English grammar, business writing, punctuation, and spelling. Ability to compose and appropriately format correspondence and reports
Working knowledge of software applications such as: word processing, spreadsheet, and database management
Ability to successfully complete the SJSU Defensive Driver Training Course and pass the course exam
Ability to handle multiple work priorities, organize, and plan work and projects
Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies
Strong oral communication skills. Must possess excellent customer service and public relations skills
General awareness of emerging technologies, including artificial intelligence (AI), and a willingness to develop skills in their appropriate, responsible, and ethical use in a higher education environment, consistent with institutional policies and practices

Required Qualifications
Equivalent to two years of experience providing instructional support services for a unit or discipline, acting as a student assistant, or in producing materials or supplies related to the discipline. A combination of education and experience will be considered.

Preferred Qualifications
Food safety (strongly preferred)
Laboratory safety (strongly preferred)
Chemical handling (strongly preferred)
Technical background (knowledge of food/nutrition related field a plus)
Operate/maintain/set up equipment and problem solve for repairs
Proficient in computer software (i.e. Word, Excel, Google Workspace)
Personnel management

Compensation
Classification: Instructional Support Technician I
Anticipated Hiring Range: $5,631/month - $5,976/month (Step 16 – Step 19)
CSU Salary Range: $4,184/month - $6,096/month (Step 1 – Step 20)

San José State University offers employees a comprehensive benefits package typically worth *% of your base salary. For more information on programs available, please see the Employee Benefits Summary .

Application Procedure
Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:
Resume
Letter of Interest

All applicants must apply within the specified application period:November 2, ** through November 16, . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.

Contact Information
People and Culture
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CSU Vaccination Policy
The CSU strongly reco