Transfer Credit Evaluator

Job Summary
The Office of the Registrar is seeking a Transfer Credit Evaluator to evaluate, process, and post undergraduate transfer credit in accordance with CSU regulations, university policies, articulation agreements, and established procedures. This position supports accurate academic records, timely degree progress, student orientation, and student success by providing clear guidance to students, faculty, staff, and campus partners.

Key Responsibilities
Evaluate domestic and international transcripts, transfer coursework, dual-enrollment credit, AP, CLEP, IB, military credit, and other forms of non-traditional credit
Post and update transfer credit in PeopleSoft, including unit and grade adjustments, GPA recalculations, grade forgiveness, repeat validations, and Associate Degree for Transfer coding
Review course descriptions and articulation information to determine course equivalencies and recommend new transfer-credit rules
Resolve transfer-credit discrepancies and provide accurate, timely, and student-centered guidance regarding academic records, policies, and procedures
Serve as a subject-matter resource and liaison to designated colleges and departments while collaborating with Enrollment Management and campus partners during high-volume processing periods

Knowledge, Skills & Abilities
Ability to communicate with constituents in a professional and respectful manner
General awareness of emerging technologies, including artificial intelligence (AI), and a willingness to develop skills in their appropriate, responsible, and ethical use in a higher education environment, consistent with institutional policies and practices
Ability to analyze and evaluate transcripts and academic records from domestic and international institutions
Familiarity with academic record systems (e.g., PeopleSoft, TES, OnBase, etc.).
Knowledge of course articulation practices and academic credit standards (semester/quarter unit conversion, GPA calculation, course equivalency)
Strong skills in evaluating non-traditional credit such as military credit, AP, CLEP, IB, and credit by exam
Proficiency in Microsoft Office (Word, Excel, Outlook); ability to manage digital records and databases
Ability to explain complex academic policy and credit evaluations clearly to students, faculty, and staff
Strong written and verbal communication skills for drafting correspondence and presenting technical evaluations
Professional customer service skills with a collaborative mindset
High attention to detail and accuracy when processing data and determining degree applicability
Strong judgment in applying academic regulations to individual cases (e.g., waivers, substitutions, exceptions)

Required Qualifications
Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job‐related field
Two (2) years of professional experience in one of the student services program areas or in a related field. A master's degree in a job‐related field may be substituted for one year of professional experience

Preferred Qualifications
An Earned Bachelor's Degree
Two (2) to three (3) years of experience in higher education, enrollment services, transfer credit evaluation, academic advising, curriculum services, registrar functions, or a related area
Experience interpreting academic policies, degree requirements, transfer credit, or curriculum information
Experience with articulation systems such as ASSIST, TES, C-ID, PeopleSoft, or comparable higher education technologies
Experience coordinating projects, maintaining complex databases, or managing operational processes involving multiple stakeholders

Compensation
Classification: Student Services Professional II
Anticipated Hiring Range: $5,083/month
CSU Salary Range: $5,083/month - $7,228/month

San José State University offers employees a comprehensive benefits package typically worth *% of your base salary. For more information on programs available, please see the Employee Benefits Summary .

Application Procedure
Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:
Resume
Letter of Interest

All applicants must apply within the specified application period:October 20, ** through November 3, . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.

Contact Information
People and Culture
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CSU Vaccination Policy
The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the Californ