Specialist Manager, Talent Development
Hace 3 días
Escazú, Costa Rica
Deloitte
Jornada completa
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Specialist Manager, Talent Development
At Deloitte, growth isn't an afterthought — it's part of how we lead. Our Growth & Development (G&D) team designs business-focused, innovative learning experiences that help every professional and every team perform at their best, at every stage of their career. Join us, and you'll help shape a culture where development drives not just individual careers, but the strength of our entire Firm.
The team
Growth & Development at Deloitte aims to bring out the best of every person and the best of every team, so that we can deliver the best of our Firm to our clients. Focus includes:
• Bringing out the leader in every person
• A holistic approach to development that emphasizes not just education, but also self-awareness, exposure to real-world problems, and connections to people
• Positioning our people to help tackle some of the most complex issues in business, our communities and society at large. Work you’ll do You will play a pivotal role in designing, managing and delivering transformative learning experiences. You will lead key initiatives that align with strategic business priorities, build strong stakeholder relationships, and influence critical developmental decisions across a variety of portfolios.
Key responsibilities
include:
• Curriculum Strategy and Management: Drive curriculum design, create innovative new solutions and manage existing assets to ensure continuous learning and development of Deloitte professionals.
• Compliance: Establish and monitor compliance processes, calendars, documentation, completion records, and escalation protocols to support consistent, high-quality delivery across geographies. Demonstrated ability to apply quality-control practices, interpret operational requirements, maintain accurate documentation, and identify and escalate compliance risks.
• Strategic Execution: Collaborate with talent development and business leadership, stakeholders and peers to lead and successfully implement Growth & Development strategies and programs that align with business goals.
• Team Leadership: Lead diverse project teams, including Development Specialists, Subject Matter Experts, Delivery Managers, vendors, and India-based instructional designers and technical teams, to deliver impactful curriculum, programs, and processes. Manage, coach and support the success of junior team members within and across teams via informal reporting relationships.
• Innovative Implementation: Align project teams and stakeholders to deploy highly effective and innovative learning solutions, such as digitized content, personalized learning paths, and development in the flow of work.
• Expert Problem-Solving: Provide functional expertise to identify, research, and resolve complex challenges, ensuring seamless learning experiences.
• Resource Management: Manage resources and budgets to ensure the effective delivery of curriculum, programs, and processes. The successful candidate should possess these
skills:
• Ability to work independently and collaborate as part of a team
• Effective written and verbal communication skills
• Meticulous attention to detail and quality of work product
• Ability to build and sustain professional relationships
• Ability to lead projects or workstreams
• Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
• Strong interpersonal skills and professional demeanor
• Ability to meet deadlines
• Ability to mentor and provide clear guidance to others Required
Qualifications:
• Bachelor’s Degree
• Minimum 8 years of related professional experience in design, development and delivery with adult learning programs and training experiences
• Strong English and Spanish oral and written communication skills
• Ability to travel as needed
• Must be legally authorized to work in Costa Rica without the need for employer sponsorship, now or at any time in the future Preferred
Qualifications:
• Experience working in a learning and development organization
• Experience designing and delivering complex learning programs subject to mandatory learning, CPE accreditation, quality, or other professional-education requirements
• Prior consulting or professional services experience
• Instructional design experience As used in this posting, “Deloitte” means DSS Delivery Costa Rica S.
R.
L., a Costa Rican sociedad de responsabilidad limitada and subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Click here to apply online
• Bringing out the leader in every person
• A holistic approach to development that emphasizes not just education, but also self-awareness, exposure to real-world problems, and connections to people
• Positioning our people to help tackle some of the most complex issues in business, our communities and society at large. Work you’ll do You will play a pivotal role in designing, managing and delivering transformative learning experiences. You will lead key initiatives that align with strategic business priorities, build strong stakeholder relationships, and influence critical developmental decisions across a variety of portfolios.
Key responsibilities
include:
• Curriculum Strategy and Management: Drive curriculum design, create innovative new solutions and manage existing assets to ensure continuous learning and development of Deloitte professionals.
• Compliance: Establish and monitor compliance processes, calendars, documentation, completion records, and escalation protocols to support consistent, high-quality delivery across geographies. Demonstrated ability to apply quality-control practices, interpret operational requirements, maintain accurate documentation, and identify and escalate compliance risks.
• Strategic Execution: Collaborate with talent development and business leadership, stakeholders and peers to lead and successfully implement Growth & Development strategies and programs that align with business goals.
• Team Leadership: Lead diverse project teams, including Development Specialists, Subject Matter Experts, Delivery Managers, vendors, and India-based instructional designers and technical teams, to deliver impactful curriculum, programs, and processes. Manage, coach and support the success of junior team members within and across teams via informal reporting relationships.
• Innovative Implementation: Align project teams and stakeholders to deploy highly effective and innovative learning solutions, such as digitized content, personalized learning paths, and development in the flow of work.
• Expert Problem-Solving: Provide functional expertise to identify, research, and resolve complex challenges, ensuring seamless learning experiences.
• Resource Management: Manage resources and budgets to ensure the effective delivery of curriculum, programs, and processes. The successful candidate should possess these
skills:
• Ability to work independently and collaborate as part of a team
• Effective written and verbal communication skills
• Meticulous attention to detail and quality of work product
• Ability to build and sustain professional relationships
• Ability to lead projects or workstreams
• Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
• Strong interpersonal skills and professional demeanor
• Ability to meet deadlines
• Ability to mentor and provide clear guidance to others Required
Qualifications:
• Bachelor’s Degree
• Minimum 8 years of related professional experience in design, development and delivery with adult learning programs and training experiences
• Strong English and Spanish oral and written communication skills
• Ability to travel as needed
• Must be legally authorized to work in Costa Rica without the need for employer sponsorship, now or at any time in the future Preferred
Qualifications:
• Experience working in a learning and development organization
• Experience designing and delivering complex learning programs subject to mandatory learning, CPE accreditation, quality, or other professional-education requirements
• Prior consulting or professional services experience
• Instructional design experience As used in this posting, “Deloitte” means DSS Delivery Costa Rica S.
R.
L., a Costa Rican sociedad de responsabilidad limitada and subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Click here to apply online