E-Billing & Accounts Payable Specialist | Legal Operations

About the Opportunity We are seeking a highly organized and detail-oriented E-Billing & Accounts Payable Specialist to support the daily operations of a global Legal Services team within a leading multinational technology organization. This role is responsible for ensuring accurate invoice processing, efficient billing workflows, system administration, and seamless coordination between Legal Operations, Accounts Payable, and external legal service providers. The ideal candidate brings hands-on experience in electronic billing, invoice validation, financial operations, and billing management systems, along with strong Excel capabilities and the ability to manage multiple operational priorities in a fast-paced, international environment. This is an excellent opportunity for professionals with backgrounds in Accounts Payable, Billing Operations, Finance Shared Services, or Legal Operations who are interested in supporting global financial and legal processes.

Key Responsibilities
E-Billing & Invoice Management
• Review, validate, and process invoices submitted through electronic billing platforms, ensuring accuracy, completeness, and compliance with established procedures.
• Identify and resolve invoice discrepancies, missing information, and processing errors before invoices proceed through approval workflows.
• Monitor invoice statuses, track pending approvals, and proactively follow up with reviewers to prevent processing delays.
• Coordinate manual invoice submissions and payment-related activities with the Accounts Payable team.
• Support timely invoice processing and maintain accurate billing records. Billing Systems & Platform Administration
• Support the daily administration of electronic billing and legal matter management platforms, including Litify.
• Manage new matter requests, user activations, account setup, and system record maintenance.
• Monitor integration reports between enterprise systems, including Workday and Litify, identifying discrepancies and escalating issues when necessary.
• Maintain accurate system data and support operational consistency across billing platforms.
• Assist with system-related inquiries, administrative requests, and process troubleshooting. Reporting, Reconciliation & Data Accuracy
• Prepare, maintain, and review operational reports using Microsoft Excel and internal reporting tools.
• Analyze invoice data, identify inconsistencies, and support reconciliation activities.
• Track invoice processing progress, outstanding approvals, and billing-related exceptions.
• Provide accurate invoice status updates and ad hoc reports to internal stakeholders.
• Support data integrity and continuous improvement initiatives across billing operations.
• Legal Operations & Cross-Functional Coordination
• Collaborate with Legal Operations, Finance, Accounts Payable, and external legal service providers to ensure efficient billing processes.
• Support incoming requests and communications through shared inbox and workflow management tools, including FrontApp.
• Coordinate with global stakeholders to resolve invoice-related inquiries and maintain smooth operational workflows.
• Assist with process documentation, administrative activities, and operational improvement initiatives.
• Provide day-to-day support to ensure billing activities are completed accurately and within established timelines. Required Qualifications
• 2+ years of professional experience in e-billing, billing administration, invoice processing, Accounts Payable, accounting operations, or Legal Operations.
• Hands-on experience working with electronic billing systems, invoice management platforms, or legal matter management solutions.
• Demonstrated experience reviewing invoices, managing approval workflows, and resolving billing discrepancies.
• Proficiency in Microsoft Excel, including data management, reporting, filtering, and reconciliation activities.
• Experience coordinating invoice processing or payment-related activities with Accounts Payable or Finance teams.
• Ability to maintain accurate records, manage multiple requests, and meet operational deadlines.
• Strong written and verbal communication skills for coordinating with internal stakeholders and external service providers. Preferred Qualifications
• Experience with Litify, legal e-billing platforms, or legal matter management systems.
• Familiarity with Workday, particularly invoice processing, financial operations, or system integration reporting.
• Experience with Salesforce or Salesforce-based platforms.
• Familiarity with FrontApp or similar shared inbox and request management tools.
• Previous experience supporting global Legal Operations, Finance Shared Services, or multinational organizations.
• Exposure to outside counsel billing, law firm invoices, or legal vendor management.
• Experience identifying system discrepancies and supporting workflow improvements. What Makes a Strong Candidate? We are particularly interested in professionals who can demonstrate:
• Practical experience managing invoice processing from initial review through approval and payment coordination.
• Confidence navigating billing systems, maintaining data accuracy, and troubleshooting operational discrepancies.
• Strong Excel skills applied to real-world financial reporting and invoice tracking.
• Experience collaborating with Finance, Accounts Payable, and other cross-functional teams.
• The ability to quickly adapt to new platforms, established procedures, and global operational environments.