Production Supervisor II

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at

Job Function
Supply Chain Manufacturing

Job Sub Function
Manufacturing Assembly

Job Category
People Leader

All Job Posting Locations:
Alajuela, Costa Rica

Job Description
Johnson & Johnson is hiring for a
Production Supervisor II
to join our team located in
Shockwave Medical Costa Rica.
Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments. Ready to join a team that's pioneering the development and commercialization of Intravascular Lithotripsy (IVL) to treat complex calcified cardiovascular disease. Our Shockwave Medical portfolio aims to establish a new standard of care for medical device treatment of atherosclerotic cardiovascular disease through its differentiated and proprietary local delivery of sonic pressure waves for the treatment of calcified plaque.
Position Overview
This role is responsible for leading the manufacturing personnel to produce high quality products according to quality, safety and cost standards defined by the company. This person is required to supervise all production activities performed by employees, maintaining a high degree of visibility and access to employees throughout the shift. This position is the point of contact for other departments for production related issues.

Essential Job Functions

• Ensures compliance to quality systems (FDA, GMP, QSR, ISO), product specifications, process instructions, safety requirements and company policies. Includes the diligent management of non-conformances to ensure appropriate corrective and preventive actions.
• Estimates materials, tools and supply requirements and provides coordination of fulfillment.
• Participates in procedures and processes to improve manufacturing.
• Creates, routes, collaborates and approves document change orders that affect production documentation.
• Supports experimental builds using documented guidelines provided by engineers.
• Leads production team in achieving production goals around Safety, Quality, Service and Cost.
• Identifies team members' training requirements and ensures that individuals are appropriately trained before assignment to a work detail.
• Hires, trains, develops and evaluates production personnel to ensure the appropriate resources and talent are in place.
• Evaluates team member's performance as well as development opportunities on a regular basis in a written performance review.
• Retains responsibility for product from initial assembly to final distribution. Schedules and organizes assigned manufacturing lines to achieve 100% product availability and maintain targeted levels of inventories.
• Monitors daily work metrics and provides direction and guidance to skilled nonexempt staff to achieve unit or project goals and troubleshoot work problems with employees; convey a sense of urgency and drive issues to closure.
• Monitors inventory levels and coordinates daily activities with Planning.
• Adapts to frequent changes in the work environment; manage multiple tasks and competing demands.
• Contributes to improve manufacturing methods by sharing ideas with engineers and management through both verbal and written communication.
• Ensures all production reports are up to date and accurate. Utilizing the data for continuous improvement and recommendations.
• Ensures overall headcount is aligned to the latest build forecast to support business goals.
• Other duties as assigned.

Requirements: Education and Experience

• Bachelor's degree in Engineering or equivalent degree.
• At least 3 years of experience in manufacturing environment in medical industry.
• At least 2 years of experience as a Production Supervisor.
• Proficient in Microsoft Office.
• Intermediate level of English.
• Knowledge of and compliance with applicable Quality System requirements such as QSRs, FDA, ISO, MDD and other applicable regulations, and good manufacturing practices (GMP).
• Working knowledge of Lean Manufacturing Principles, Six Sigma and 5S.
• Good written and oral communication skills.
• Experience working with a clean room environment, and application of environmental procedures.
• Other duties and projects as assigned.

Required Skills
Preferred Skills:
Agile Manufacturing, Assembly Operations, Coaching, Controls Compliance, Data Savvy, Developing Others, Efficiency Analysis, Good Manufacturing Practices (GMP), Inclusive Leadership, Leadership, Manufacturing Processes, Manufacturing Science and Technology (MSAT), Plant Operations, Predictive Analytics, Predictive Maintenance, Process Oriented, Technologically Savvy, Troubleshooting