Sr. IT Project Manager

hace 2 semanas


Lagunilla Guanacaste, Costa Rica TransUnion A tiempo completo

TransUnion's Job Applicant Privacy Notice

What We'll Bring

  • Lead a cross functional team to achieve project requirements, deadlines and schedules.
  • Analyze, plan and develop requirements in reference to scheduled projects.
  • Determine and define clear deliverables, roles and responsibilities for participants required for specific projects or initiatives.
  • Ensure all stakeholders are informed on schedule and budget.
  • Arrange agendas and schedules for meetings between all of the individuals who will be contributing to initiatives.
  • Assign and oversee deliverables of technical personnel while ensuring all participants are actively working toward established milestones.
  • Facilitate regular technical team meetings to determine progress and address any questions or challenges regarding projects.
  • Identify and resolve conflicts and project issues.
  • Prepare project status reports.
  • Present progress and project status to management and other interested parties.
  • Assist with coordination of project-related change requests.
  • Participate as a scrum team member using Agile methodology and scrum practices.
  • Write internal communications documents, including handouts and emails, to inform team members of important notices.
  • Help the scrum team achieve higher levels of scrum maturity
  • Help service owners, development, operations and engineering teams to achieve strategic objectives.
  • Other duties as required

What You'll Bring
This role is a member of the Cybersecurity Enablement team and will interact with teams throughout Information Security and across both domestic and international business units. This role will be responsible for:

  • Project management:

  • Lead cross-functional project teams to achieve project requirements, deadlines and schedules.

  • Analyze, plan and develop requirements in reference to scheduled projects.
  • Determine and define clear deliverables, roles and responsibilities for participants required for specific projects or initiatives.
  • Ensure all stakeholders are informed on schedule and budget.
  • Arrange agendas and schedules for meetings between all of the individuals who will be contributing to initiatives.
  • Assign and oversee deliverables of technical personnel while ensuring all participants are actively working toward established milestones.
  • Facilitate regular technical team meetings to determine progress and address any questions or challenges regarding projects.
  • Identify and resolve conflicts and project issues.
  • Report on project status and accomplishments.

  • Business analysis and communications:

  • Help service owners and program sponsors translate strategic objectives into actionable plans and delivery requirements.

  • Present progress and project status to management and other interested parties.
  • Refine service and project delivery data into clear metrics and recommendations for management.
  • Assist with coordination of project-related change requests.
  • Write internal communications documents, including handouts and emails, to inform team members of important notices.

  • Agile coaching:

  • Participate on teams using Agile methodologies and scrum/Kanban practices.

  • Serve as an Agile practice expert to help Agile and scrum teams achieve higher levels of maturity and adapt methodologies to meet their needs.
  • Help service owners of development, operations and engineering teams to develop and maintain roadmaps, refine work plans, and track delivery to achieve strategic objectives.
  • Facilitate Agile ceremonies such as planning events and retrospectives, helping stakeholders identify actionable lessons learned and translate into continuous improvement plans.

  • Other duties as required.

Qualifications

  • Education

  • Bachelor's degree in Computer Science, IT/IS, Project Management or a related field preferred.

  • Candidates with certifications in Project Management (PMP, SAFe); Information Security (CISSP, CISM); or IT Service Management (ITIL) will be given additional consideration.

  • Experience

  • Minimum of 5 years' Project Management experience.

  • Minimum of 3 years' experience using Agile and/or Scaled Agile Framework (SAFe) methodologies.
  • Minimum of 3 years' experience in Information Security and/or Information Technology; ideally in a fast-paced, service-oriented, multinational environment.
  • Experience working in a highly collaborative environment and promoting a teamwork mentality.

  • Knowledge & Skills

  • Demonstrated understanding of Project Management processes, strategies and methods.

  • Experience with project management tools such as Jira, Rally, etc.
  • Proven experience with Microsoft productivity tools including: Word, Excel, PowerPoint & Outlook.
  • Broad familiarity of common information security, information technology and cloud services terms and concepts.
  • Familiarity with IT Service Management (ITSM) terms and concepts.
  • Exceptional written and oral communication skills.
  • Ability to clearly communicate, expressing requirements and expectations to a wide range of individuals.
  • Excellent time management, organizational and problem-solving skills.
  • Analytical skills to monitor progress of an undertaking and identify areas needing adjustment or improvement.

  • Ideal candidates will be:

  • Stakeholder-focused with strong attention to quality and detail.

  • Energetic, self-motivated, and resourceful with a strong sense of personal accountability regarding decision-making.
  • Cooperative and communicative attitude with executive staff, managers, and employees.
  • Able to manage multiple tasks at once, predict and proactively head-off challenges, think quickly to resolve conflict, and adapt to a changing environment.

Impact You'll Make
Candidates with certifications in Project Management (PMP, SAFe); Information Security (CISSP, CISM); or IT Service Management (ITIL) will be given additional consideration

This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.

TransUnion Job Title

IT Proj Mgr, Info Sec Projects


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