Sales Support Admin

Our Account segment supports major international companies such as Microsoft, SAP, IBM, Bayer, Coca-Cola, Toyota, and HSBC—organizations that operate across multiple countries. These strategic accounts benefit from dedicated support teams to ensure consistent service and customer satisfaction on a global scale.As a Sales Support Administrator, you will play a vital administrative role within our global sales organization. Your primary responsibility is to manage and optimize back-end processes to ensure customer needs are met efficiently and accurately. This includes processing orders, maintaining product catalogs, coordinating with internal teams, and supporting account managers in delivering a seamless customer experience.Essential Duties & Responsibilities Required:

• Learn and apply basic terminology and concepts related to account management.
• Perform clerical and administrative duties for the assigned sales department or team.
• Process sales orders, promotional requests, and quotes.
• Manage data entry, generate reports, track orders, and handle email follow-ups.
• Oversee inbound and outbound pricing quotes and ensure timely order processing to meet daily and quarterly revenue targets.
• Respond to customer inquiries regarding pricing, product availability, shipping, and service issues.
• Resolve issues related to shipping, stock availability, and promotional adjustments.
• Maintain daily transactional engagement with customers and internal partners.
• Represent TD SYNNEX professionally in all interactions with business partners and customers.
• Perform additional duties as assigned.

Qualifications, Required Knowledge Skills & Abilities and Working Conditions:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to build strong, effective working relationships.
• Comfortable working under pressure with high workloads and tight deadlines.
• Friendly, courteous, and customer-focused communication style.
• Outgoing, articulate, and socially confident.
• Adaptable and open to change.
• Proficient in basic computer applications (e.g., spreadsheets, word processors, databases).
• Maintains a positive attitude in the face of challenges or setbacks.
• Committed to providing timely and courteous customer service.
• Flexible availability for training.

Required Educational:

• Required: High School Diploma or GED
• Preferred: University Bachelor's Degre

Key Skills

Organizational Analysis, Positive Attitude, Proactive Behavior, Process Oriented, Sales Support

At Shyft Global Services, a TD SYNNEX Company, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What's In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don't meet every single requirement? Apply anyway.

At Shyft Global Services, a TD SYNNEX Company, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for

We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.

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