Supplier Quality Engineer

About WhiteCrow

We are global talent research, insight and pipelining specialists with offices in the UK, USA, Singapore, Malaysia, Hong Kong, Dubai, and India. Our international reach has helped us to understand and penetrate specialist markets at a global level. In addition to this, our service is also extended to complement our client's in-house research.

About our client

For more than 80 years, our client's engineers and product specialists have partnered with customers to produce highly engineered connectivity and sensing solutions that make a connected world possible. Their focus on reliability, durability, and sustainability exemplifies their commitment to progress. The unmatched range of their product portfolio enables companies, large and small, to turn ideas into technology that can transform how the world works and lives tomorrow.

As a Supplier Quality Engineer, you will be responsible for...

• Acting as a single-point-of-contact for topics and issues related to supplier quality within the Heredia, Costa Rica facility.
• Leading supplier-related activities to ensure incoming quality is proactively planned, prepared, and ensuring in advance before production part is approved and released.
• Continually improving supplier performance through coaching, training, consequence enforcement, supplier awards and motivation, supplier restriction and disqualification, etc.
• Measuring and communicating supplier performance to those suppliers and the organization.
• Evaluating, qualifying, approving appropriate new, competitive suppliers (including search for new suppliers), in collaboration with the procurement teams.
• Reviewing and approving/rejecting/amending supplier Production Part Approval Process (PPAP) submissions for new product releases and qualifying changes to existing components.
• Monitoring quality data within the operating systems to ensure data accuracy and developing reporting systems to accurately document and record supplier trends and performance.
• Periodically monitoring quality specifications to ensure supplier compliance.
• Working with engineering to clarify and change specifications regarding incoming goods when necessary.
• Clearly communicating (and enforce) company requirements and expectations to suppliers.
• Soliciting, driving, monitoring, reviewing, approving, and validating containment/ corrective/preventive actions by suppliers.
• Facilitating supplier quality roadmaps leading to improved supplier performance.
• Conducting process and system audits of suppliers and maintain working knowledge of ISO and TS quality system requirements.
• Serving as Supplier Quality Lead / SME during internal audits and 3rd party inspections/audits (FDA, BSI).
• Chairing QBRs (Quarterly Business Reviews) with key suppliers.
• Validating manufacturing and supplier processes, including activities associated with equipment installation qualification (IQ), operational qualification (OQ), and performance qualification (PQ).
• Interacting with cross-functional teams to resolve supplier-related quality issues.

What you already have...

• Bachelor's degree in Process Engineering, Manufacturing Engineering, or other engineering discipline plus 5+ years' experience in a manufacturing environment.
• Working knowledge and understanding of the Food and Drug Administration (FDA) 21 CFR 820 and International Organization for Standardization (ISO) – ISO 13485 and ISO 14971.
• Bilingual (English / Spanish).
• Experience in a Supplier Management role.
• Experience conducting quality audits in a manufacturing environment.
• Lean Six Sigma Green Belt Certification.
• Proficiency in Microsoft Office.
• Strong problem-solving and analytical skills for compiling and analyzing data.
• Knowledge of DOE, SPC, Gage R&R, and sampling plans.
• Effective time management skills, applied to fast-moving and high-pressure environments.
• Ability to work independently with little or no supervision, as well as in teams.
• Willingness to travel (approximately 10%) to visit suppliers.