Salesforce Operations Engineer
hace 7 días
About the Role
We are seeking a highly skilled
Salesforce Operations Engineer
to join our global technology team in Costa Rica. This role will focus on managing Salesforce operations, release management, and continuous system improvement to support business growth and efficiency. The ideal candidate will have hands-on experience with Salesforce tools, a strong understanding of platform best practices, and the ability to coordinate multiple priorities in a dynamic environment.
Key Responsibilities
- Oversee Salesforce release management, ensuring smooth deployments and minimal disruption to business operations.
- Manage and optimize Salesforce environments, including sandbox management, data integrity, and security configurations.
- Collaborate with cross-functional teams to support new feature implementations, enhancements, and integrations.
- Utilize tools such as
Change Sets
,
Salesforce DX
,
Ant Migration Tool
,
Copado
, or similar deployment tools to manage releases. - Ensure all configurations and deployments align with Salesforce best practices and platform limitations.
- Document system changes and maintain proper version control across environments.
- Troubleshoot and resolve production issues in collaboration with Salesforce administrators and developers.
- Support continuous improvement initiatives to streamline workflows and increase system efficiency.
Qualifications & Experience
- Bachelor's degree
in Computer Science, Information Technology, or a related field (or equivalent experience). - Minimum of 3 years of experience
in Salesforce operations, administration, or development, with a strong focus on
release management
. - Proven experience managing
complex Salesforce implementations and multi-environment releases
. - Strong understanding of
Salesforce platform architecture, configuration best practices, and system limitations
. - Hands-on experience with Salesforce deployment tools such as
Change Sets
,
Salesforce DX
,
Ant Migration Tool
, or
Copado
. - Excellent
project management skills
, with the ability to manage multiple priorities in a fast-paced environment. - Advanced proficiency in
English
(written and spoken). - Salesforce certifications
such as
Certified Administrator
,
Advanced Administrator
, or
Platform App Builder
are highly desirable.
Preferred Skills
- Experience working in
enterprise environments
with global stakeholders. - Knowledge of
Agile methodologies
and familiarity with DevOps or CI/CD pipelines for Salesforce. - Strong analytical and problem-solving skills.
- Excellent communication and collaboration abilities.
Why Join Us?
- Opportunity to work with cutting-edge Salesforce technologies.
- Collaborative and innovative global team environment.
- Competitive salary and benefits package.
- Career growth and continuous learning opportunities through certifications and training programs.
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