IAM Automation Expert Analyst

Company Description

Experian is a global company in data services, helping organizations and consumers manage risk and make informed decisions. We empower individuals and businesses at important life moments, from purchasing a home to expanding customer bases. With over 125 years of experience, we specialize in data gathering, analysis, and fraud prevention. Our 21,700 employees across 30 countries are dedicated to innovation and creating opportunities for a better tomorrow. Recently ranked the fifth-best company to work for in Costa Rica, we prioritize inclusive culture, employee well-being, and career development. Join us at to be part of our team.

Job Description

Summary

As an IAM Automation Expert Analyst within Experian's Global Security Office and Identity & Access Management (IAM) function, you will lead proactive engagement with teams to standardize IAM workflows and ensure compliance with security policies and standards. You will guide the identification and implementation of automation opportunities to improve operational efficiency and governance. You will promote a structured project intake and engagement model that enables early collaboration, clear expectation setting, and delivery of access management support. You will report to the Systems Security Supervisor.

Main Responsibilities

• Support enforcement of security standards through process optimization and standardization, driving improved compliance.
• Develop and manage a structured project intake model to allow early engagement with teams, ensuring collaboration and clear expectations.
• Guide communication between IAM and partners to maintain understanding on priorities, timelines and deliverables.
• Identify and lead automation projects that improve the efficiency, scalability, and security of identity lifecycle management processes.
• Lead automation learning programs by designing training, mentoring team members, and encouraging a culture of continuous improvement in IAM automation capabilities.
• Maintain understanding of IAM operational scope and tooling, serving as an important coordination point across technical teams to promote understanding, knowledge sharing, and integrated service delivery.

Qualifications

• Experience driving adherence to security policies and regulatory requirements, ensuring compliance across IAM operations.
• Ability to build cross-functional relationships and translate our needs into applicable process improvements.
• Hands-on experience implementing complex automation solutions, including AI workflows, RPA, and scripting.
• Demonstrated capability to manage structured engagement models and project intake processes, aligning support with priorities and timelines.
• Experience designing and delivering training programs to upskill teams in automation tools and practices, promoting continuous improvement.

Ideal Qualifications (Preferred but not mandatory)

• Advanced experience with automation platforms such as AURA (AI workflows), Automation Anywhere, and Power Automate, in that order of preference.
• 8+ years in IT access security administration, with focus on operational execution and governance.
• 3+ years of hands-on experience implementing and maintaining automation solutions.

Additional Information

• Benefits/Perks:

Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

• This is a fully remote job opportunity. #LI-Remote
• Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; Great Place To Work in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Employee Status: RegularRole Type: HybridDepartment: Information Technology & SystemsSchedule: Full TimeShift: Day Shift

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