Data Analyst, Fraud

Data Analyst, Fraud - Santa Ana, Costa Rica

Would you like to work where you can "think out of the box" and create clear recommendations on specific projects? Are you passionate about Risk and Fraud product development? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive. Then, it's time to join Western Union as a Data Analyst, Fraud.

Western Union powers your pursuit.

In this role, you will manage different data analyst requirements.

Role Responsibilities

• Maintain and update dashboards and visualizations in Power BI, ensuring accurate representation of key risk metrics. Develop and optimize SQL queries and Python scripts for data extraction and analysis.

• Manage and adjust the logic and definitions of core metrics used in reporting and analysis.

• Conduct exploratory analysis and segmentation to identify high-risk groups and propose mitigation strategies. Assist in the development and implementation of data management best practices.

Role Requirements

• Bachelor's degree in business administration, Economics, Industrial Engineering, or related field.

• Minimum of 2 years in data analysis, metrics management, or similar roles.

• Experience in database SQL/Snowflake queries as user or, preferably, programming. Phyton is preferable.

• Advanced MSOffice skills (Word, PowerPoint, Excel)

• Strong communication, presentation skills, self-organization, and time management. Curiosity to learn and resolve different challenges and critical mindset to analyze the numbers or metrics.

• Upper Intermediate English Level.

• Experience with Kanban, and /or Safe. Experience with Wrike, SharePoint, Visio. Knowledge or experience in UX and API. Knowledge in project management tools like Jira and Confluence.

We make financial services accessible to humans everywhere. Join us for what's next.

Western Union is positioned to become the world's most accessible financial services company —transforming lives and communities. We're a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You'll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you're ready to help drive the future of financial services, it's time for Western Union. Learn more about our purpose and people at

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few ). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your Costa Rica- specific benefits include:

• Asociación Solidarista

• In house company doctor services

• Transportation services options

• Referral Program award

• Employee Resource Groups (ERG) and committees to volunteer with

• Pan American Medical and Life insurance

• Cafeteria Discounts

Our hybrid work model

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

Estimated Job Posting End Date:

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.