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Design Project Coordinator

hace 18 minutos

Sabana Norte San Jose, Costa Rica Roche A tiempo completo

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

A healthier future. It's what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love.
Your Opportunity:
As a Design Project Coordinator (DPC), you are the end-to-end owner of design tickets. You act as a central point of contact from ticket intake to delivery, handling all project management, Workfront administration, designer allocation, stakeholder communication. Your mission is to protect creative time for designers and ensure smooth, timely execution across all project types.
This role demands a proactive approach to project management, including the screening and delegation of incoming tasks, constant communication to optimize project delivery, and the maintenance of a balanced and productive team environment.

Responsibilities

  • Own and manage the full lifecycle of each assigned ticket in Workfront from intake to closure
  • Review ticket briefs and identify missing or unclear information, aligning with stakeholders where needed
  • Assign appropriate designers based on availability and capability
  • Handle all Workfront administration including metadata, task transitions, timelines, and documentation
  • Serve as the single point of contact between stakeholders and designers
  • Coordinate kick-off calls where needed for complex or high-priority projects
  • Route feedback clearly to designers and track implementation
  • Ensure timely final delivery, file uploads, stakeholder updates, and ticket closure
  • Update tracking documents and escalate capacity issues or blockers to the DDC
  • Participate in daily stand-ups and bi-weekly retrospectives to align on work distribution and team improvements

Who You Are
You are a highly organized, detail-oriented project coordinator who thrives in a fast-paced creative environment. You are confident in leading cross-functional collaboration, managing multiple projects at once, and providing clarity to both stakeholders and creatives.
Further Requirements

  • 2+ years of professional experience in project management or workflow management, preferably in a design area or similar fast-paced business
  • Exceptional time management skills, with the ability to prioritize tasks in a fast-paced environment
  • Demonstrated ability to organize and manage time efficiently, prioritizing tasks to handle multiple projects concurrently
  • Skilled in fostering client relationships through initial project discussions, ongoing updates, and setting realistic expectations, ensuring smooth project execution

In exchange, we provide you with:

  • Development opportunities: Roche is rich in learning resources. We provide constant development opportunities, free language courses & training, the possibility of international assignments, internal position changes, and the chance to shape your career
  • A global diverse community, where we learn from each other. At Roche, we cooperate, debate, make decisions, celebrate successes, and have fun as a team. Our leadership is very focused on people, creating a strong, inclusive culture, so you always have the chance to share your opinion
  • Excellent benefits & flexibility:
  • Roche Annual Bonus
  • Home Office set-up equipment
  • Health Insurance
  • Life/Accident insurance
  • Eyeglasses settlement
  • One-time payment options for various events in life e.g. weddings, childbirth
  • Hybrid Work

About
**Explore what the Global Digital Hub is about.

Discover the Roche Services & Solutions Center and how we work together as a truly global team

#GlobalDigitalHub #RSS**
Who we are

A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let's build a healthier future, together.

Roche is an Equal Opportunity Employer.