HRIS Analyst

Confluent Medical Technologies
is a financially healthy and rapidly growing medical device company dedicated to working collaboratively with our customers, taking their projects from rapid prototype into high volume production. Our unparalleled technical expertise, proven experience and partnership with our clients has allowed us to perfect the process necessary to deliver world-class medical devices through innovative material science, engineering, and manufacturing. Our primary capabilities include: Nitinol components and tubing, balloon expandable stents and catheters, complex catheters, biomedical textiles, and high precision polymer tubing. We take pride in our position as the leader in the medical technology space and are driven by a passion to create products that our clients have envisioned for their customers.

At Confluent, we are committed to our
values
of
teamwork
,
innovation
,
accountability
,
integrity
,
leadership
, and
customer focus,
and we invest in a team who represents these values. Every member of our team plays a critical role in delivering life-saving medical devices through innovative materials science, engineering, and manufacturing. We are the medical device industry's most trusted partner, and we accomplish this with an organization focused on safety, efficiency, and customer satisfaction.

We are looking for a
HRIS Analyst
join our team in
Costa Rica.
The selected candidate will help in the delivery of quality service to the organization and help support human resources tools for employees and managers. The position's primary focus is to maintain and enhance the human resource information systems (HRIS) and provide necessary data to customers within Confluent. This technical partner role determines system requirements with HR SMEs to ensure system functionality and data integrity. The HRIS analyst supports the implementation of system enhancements, upgrades, and patches, and manages related testing. This position is also responsible for ad hoc reporting, metrics generation, and process flow documentation.

ESSENTIAL DUTIES AND RESPONSABILITIES include the following. Other duties may be assigned.

• System Maintenance
  : Assist in the review, testing and implementation of human resource management system upgrades or patches. Collaborate with functional and technical staff to coordinate application of upgrade or fix. Prepare and maintain human resource cycle set up (e.g., compensation system, performance appraisal system, open enrollment, etc.). Document processes and results.
• Production Support
  : Provide support for all HR system tools, including preparing systems for program cycles, researching and resolving issues, unexpected results or process flaws; performing scheduled activities; recommending solutions or alternate methods to meet requirements.
• Projects/Process Improvement
  : Recommend process/customer service improvements, innovative solutions, policy changes and/or major variations from established processes. Serve as a key liaison with system vendors and other internal stakeholders (e.g. payroll, IT and HR). Manage HRIS projects.
• Reports/Queries
  : Write, maintain and support a variety of reports or queries using appropriate reporting tools. Assist in development of standard reports for ongoing internal customer needs. Help maintain data integrity in systems by running queries and analyzing data.
• Training
  : Develop user procedures, guidelines and documentation. Train internal customers (managers and employees) on new processes/functionality. Train new system users.
• Individual Development
  : Maintain awareness of current trends in HR management system with a focus on product and service development, delivery and support, and applying key technologies. Participate in user group meetings/conferences.

EDUCATION and/or EXPERIENCE:

• Bachelor's degree in Human Resources, Information Systems, Business Administration, Engineering, or a related field
• Minimum of 3 years of experience of HRIS or HR data management.
• Experience with systems implementation/maintenance preferably with Workday.
• Intermediate to advanced Excel skills (data validation, lookups, basic data analysis).
• English proficiency (B2+) sufficient to participate in meetings and communicate clearly via email with U.S.-based stakeholders.
• High attention to detail and ability to manage multiple tasks simultaneously.
• Good writing and verbal communication skills

KEY COMPENTENCIES

• Analytical thinking and problem solving
• Systems and process orientation
• Data governance and privacy compliance (GDPR, local laws)
• Functional documentation and testing
• Stakeholder communication
• Continuous improvement mindset

PREFERRED QUALIFICATIONS:

• Basic understanding of HR processes (employee lifecycle, compensation, performance, time tracking, etc.).
• Knowledge of data analysis tools / HR analytics dashboards, such as Power BI, Tableau, etc.

This job description is an outline of the major recurring responsibilities of the job. It is not intended to be all-inclusive of the work to be performed. Other related job objectives, special assignments and less significant responsibilities will typically be performed by the incumbent(s).