Manager, Technical Consulting

Your work days are brighter here.

We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too.

About the Team

Workday's Consulting teams are driven by a passion for our products and the success of our customers in implementing our best in class cloud solutions. We're a diverse group of people, with an invaluable mix of experience and backgrounds, located across multiple locations within the region. We are often remote from one another but that doesn't stop our sense of collaboration, supportiveness, and fun

The Data Conversion team works closely with the client's project team to design, develop, and deploy a customer's various technical requirements in the data conversion space. These requirements include migration of data from existing customer systems to Workday, preparation of Workday tenants and configuration migration, and relevant analytic solutions. The Technical Consultant on the team have knowledge of core design principles, common data modeling and patterns, project implementation methodology, and a successful track record of delivering.

About the Role

Responsibilities include:

• Energetically recruit, develop, lead, and retain a diverse team of consultants supporting Workday's Customer implementations and its Data Conversion teams.
• Promote a team-oriented, ambitious, and innovative work environment while maintaining and continuously improving the consultant onboarding, performance management, and career development process.
• Collaborate with Resource Management, Sales, and Engagement Managers to effectively staff engagements and build the skills vital to Workday consultants.
• Drive team and individuals to provide the best customer satisfaction in the industry to deliver on customer satisfaction, references, revenue utilization, and margin objectives.
• Become knowledgeable in the Workday product, methodology, and customer requirements by actively providing consulting services and working closely with the project teams.
• Ensure the consultants are adhering to the activities, processes, and procedures outlined in Workday's Implementation Methodology.
• Contribute to the strategic direction of the organization through leading and participating in internal initiatives.
• Manage a group of Data Conversion Consultants who design, develop, and deploy Workday tools to Workday customer implementations.
• Promote the adoption and extensive use of AI tools to improve team productivity.

About You

The ideal candidate will have a mix of product/program management, consulting, and people management skills with a strong working knowledge of professional services as it relates to enterprise software in the Data Conversion space.

Basic Qualifications

• 10+ years of technical consulting experience with data migration, requirements gathering, integration development or software development

• Experience leading teams as a manager or team lead and/or leading an implementation team working with Workday, SAP, Oracle, PeopleSoft or similar cloud based applications.

• Bachelor's degree or equivalent experience required

• Participation in minimum of 4 full life cycle software implementations

• Excellent written and oral communication skills in Spanish and English

Other Qualifications

• Proficient skills with ETL, SQL/MySQL, XML, Microsoft Excel, stored procedures or other data tooling
• Proficient skills with Workday data conversion technologies such as iLoad, EIB, Advanced Load preferred
• Strong consulting, organizational, project management, and interpersonal skills
• Proficient understanding of the complete software implementation lifecycle
• Critical thinker & innovator with the ability to bring new ideas to life
• A problem solver, with a passion for delivering outstanding levels of customer service
• Self-starter with proven ability to thrive and excel in a fast-paced, dynamic environment with high performance expectations
• Strong team player, committed to high quality delivery
• Structured, organized, and disciplined, and able to prioritize and handle multiple tasks simultaneously
• Experience taking a leadership role within a software, system, or application implementation.
• Alignment to Workday values
• Ability to travel up to 20% of the time

Our Approach to Flexible Work

With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

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