Software Supply Chain TPM

Description
Amazon's central IT organization is seeking a Software Supply Chain Technical Program Manager for the Technology Sourcing and Infrastructure (TSI) Team to serve as the team's single-threaded leader for various process improvement and software asset management initiatives. You will operate as the subject matter expert responsible for representing TSI as a key stakeholder and owner across a range of software-focused tools and processes. This TPM will be central to a number of cross-team initiatives, both centrally and across distributed business teams.

You should possess strong technical and analytical skills, the ability to work independently in a fast-paced and rapidly changing environment, a work ethic based on a desire to exceed expectations, and excellent interpersonal skills including written and oral communication.

Key job responsibilities

Serve as a cross-functional resource across multiple business units, both within TSI and cross-functionally with finance, legal, tax and procurement teams.

Drive technical decision-making and problem-solving by representing TSI stakeholder requirements, including scoping and implementation of third-party (3P) applications as well as design and integration of internally-developed solutions (1P).

Develop and maintain program schedules, milestones, and resource plans

Identify and manage program risks, dependencies, and issues

Facilitate communication and documentation with engineering teams, stakeholders, and leadership, including: business requirements definition (BRDs), user stories, data flow diagrams, decision logs, standard operating procedures (SOPs), monthly business reviews (MBRs), and program updates.

Track and report on program metrics and KPIs

Improve overall organizational capability through systems, processes, and talent development.

A day in the life

This position will contribute to high-visibility deliverables impacting software procurement, sourcing, distribution, compliance assurance, rationalization and consolidation, asset governance, cost optimization, catalog management, and employee empowerment. There is ample opportunity to work across interdependent teams – including sourcing and category management, procurement, engineering and product development, legal, security, finance, business intelligence, and numerous internal customer groups – to continuously innovate and provide actionable information that improves processes, reduces risk, saves cost, and enhances the internal customer experience for Amazon knowledge workers.

About The Team
Who are we?

A team that strives to deliver the best technology to our employees (our customers) at the right time.

Work/Life Balance: We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home.

Mentorship & Career Growth: We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

• 3+ years of technical product or program management experience
• 2+ years of software development experience
• 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

• 3+ years of working directly with engineering teams experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Company
- Amazon Support Services Costa Rica SRL - B20

Job ID: A3139749