Consumer Growth Operations Coordinator

hace 4 días

San José, San José, Costa Rica Uber A tiempo completo

About the Role

As a Consumer Growth Operations Coordinator in ACAC (Andean, Caribbean, and Central America), you will play a key role in bringing the Latam consumer strategy to life through excellent execution. You'll support the day-to-day operations, run analyses that uncover growth opportunities, and help build the processes and mechanisms that enable consistent, high-quality delivery across the sub-region.This is a highly analytical and hands-on role, ideal for someone who enjoys working with data, managing complex operational workflows, and driving impact through structured execution.

What the Candidate Will Need

  • Support the design and execution of growth initiatives to improve user acquisition, retention, and engagement across ACAC markets.
  • Analyze key performance metrics to identify trends, challenges, and opportunities that inform decision-making.
  • Collaborate cross-functionally to operationalize and track strategic plans, ensuring flawless execution.
  • Assist in monitoring and optimizing promotional budgets, ensuring initiatives are efficient and aligned with business priorities.
  • Translate data into actionable recommendations, supporting senior stakeholders in driving continuous improvement.
  • Develop dashboards, reports, and presentations to track performance, communicate insights, and guide strategy discussions.
  • Contribute to experimentation and testing, supporting localized initiatives to improve conversion, retention, and engagement rates.

Preferred Qualifications

  • 1+ year of experience in consulting, investment banking, or a high-growth environment.
  • Professional proficiency in English and Spanish.
  • Strong critical thinking and analytical skills; comfortable making data-driven decisions in complex situations.
  • Advanced Excel skills.
  • Comfort working in fast-paced environments, adapting quickly to shifting priorities and regional nuances.

Bonus Points

  • Proficiency in SQL and/or Python.

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