Travel Experience Specialist

hace 6 días


San José, San José, Costa Rica Prestige Travel Agency by Mich A tiempo completo

About The Role
Prestige Travel Agency by Mich is seeking a
Luxury Travel Consultant – Customer Experience
to support clients throughout every stage of their travel journey. In this client-facing role, you will serve as a trusted point of contact—from initial booking through post-trip follow-up—ensuring a seamless, personalized, and high-quality experience.

This position is ideal for someone who is detail-oriented, service-driven, and passionate about travel, hospitality, and creating exceptional client experiences.

Key Responsibilities

  • Respond promptly and professionally to client inquiries via phone, email, and messaging platforms
  • Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests
  • Provide accurate and timely information regarding destinations, travel requirements, and agency policies
  • Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction
  • Proactively follow up with clients before and after travel to ensure a positive experience
  • Address client concerns or issues with empathy, professionalism, and solution-oriented thinking
  • Maintain clear documentation and update booking systems as required

Qualifications & Skills

  • Excellent verbal and written communication skills
  • Strong customer service background (travel, hospitality, or service-related experience preferred)
  • Highly organized with strong attention to detail
  • Comfortable using technology and learning new booking platforms and systems
  • Reliable, proactive, and able to manage multiple client requests efficiently
  • Genuine interest in travel and helping clients plan memorable experiences

What We Offer

  • 100% remote work environment
  • Flexible scheduling options
  • Opportunities for professional growth within the agency
  • Access to travel perks and industry-related discounts
  • Supportive team culture with ongoing training and development

Equal Opportunity Statement

Prestige Travel Agency by Mich is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all team members.



  • San José, San José, Costa Rica Prestige Travel Agency by Mich A tiempo completo

    About The RolePrestige Travel Agency by Mich is seeking aLuxury Travel Consultant – Customer Experienceto support clients throughout every stage of their travel journey. In this client-facing role, you will serve as a trusted point of contact—from initial booking through post-trip follow-up—ensuring a seamless, personalized, and high-quality...


  • San José, San José, Costa Rica Prestige Travel Agency by Mich A tiempo completo

    About The PositionPrestige Travel Agency by Mich is looking for aTravel Experience Specialist (Luxury & Leisure)to support clients in planning and managing exceptional travel experiences. This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordination for clients before, during, and after their trips.You will...


  • San José, San José, Costa Rica Destiny&Co Travel Agency A tiempo completo

    Job Overview:As a Virtual Travel Concierge, you'll work remotely to create and manage personalized travel experiences for clients around the world. You'll serve as their main point of contact before, during, and after their trips—providing guidance, support, and inspiration every step of the way.Key Responsibilities:Consult with clients to understand their...


  • San José, San José, Costa Rica Ventura TRAVEL A tiempo completo

    Join us at Ventura TRAVEL – a group of specialized travel brands that unleash the adventurer in every person In Puraventura you will have a mission to hire, train and retain the best TCs for our brand to ensure a personal and smooth operation.As our next Tour Guide Operations Specialist for Puraventura, you'll be the go-to person for Tour Guides and...


  • San José, San José, Costa Rica Offbeat Travel Costa Rica A tiempo completo

    Offbeat Travel is a locally owned and operated destination management company specializing in experiential education, community service, foreign language, and adventure programs for students, families and groups. We provide superior quality travel and service for travelers. Offbeat Travel demands professionalism and integrity across all of our operations,...


  • San José, San José, Costa Rica Roche A tiempo completo

    At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure...


  • San José, San José, Costa Rica Pro Coffee Gear A tiempo completo

    Job Title: Customer Success Specialist Location: Remote (Global)Company: Pro Coffee Gear Pro Coffee Gear is a rapidly growing e-commerce company at the forefront of the coffee equipment industry. We are seeking an experienced and proactive Customer Success Specialist to lead and evolve our global customer experience function. This strategic role is...


  • San José, San José, Costa Rica Pro Coffee Gear A tiempo completo

    Job Title: Customer Success SpecialistLocation: Remote (Global)Company: Pro Coffee GearPro Coffee Gear is a rapidly growing e-commerce company at the forefront of the coffee equipment industry. We are seeking an experienced and proactive Customer Success Specialist to lead and evolve our global customer experience function. This strategic role is...

  • Sales Specialist

    hace 12 horas


    San José, San José, Costa Rica AICONVI A tiempo completo

    Company DescriptionAICONVI leads in AI-powered automation, providing voice bots designed to optimize tasks such as outbound sales, customer service, and appointment scheduling. By addressing complex challenges in large-scale data management and outbound calls, AICONVI delivers innovative solutions tailored for modern businesses. With deep expertise and a...

  • Ecommerce Specialist

    hace 1 semana


    San José, San José, Costa Rica Buena Vida Specialty Coffee A tiempo completo

    Freelance Position – E-commerce Operations SpecialistRole OverviewBuena Vida Specialty Coffee is looking for a Freelance E-commerce Operations Specialist to manage and execute the day-to-day operations of our online sales channels. This is a hands-on, execution-focused role, ideal for an experienced professional who can work independently while ensuring...