Quality Assurance Analyst

Here at Harris, you'll be working as part of 5 different business verticals, Public Sector, Healthcare, Utilities, Insurance and Private sector, with over 12,000 employees and more than 100,000 customers located in 200 countries around the globe. We need your help to keep growing and we hope you can become an integral part of the Harris family.

Harris Healthcare is focused on providing solutions to improve productivity, efficiency, and accessibility, ensure regulatory and legal compliance, and enhance the quality of patient care and safety while keeping the financial side of hospital operations securely in the black. Within Harris Healthcare you will find an extensive suite of clinical, financial, scheduling, and planning solutions as well as all the related services you would expect.

Our solutions can be mixed and matched to meet the needs of small practices or large IDN networks and are used in hospitals and health systems and their associated facilities throughout the world.

Job Summary:

The Quality Analyst is responsible for leading all facets of testing estimation, planning, and coordination activities.  Critical skills include the ability to develop and execute test plans, while managing the integrity of the QA environment, building the QA repository, and delivering superior code to our clients.  The analyst will work closely with various teams including R&D, Support, and Professional Services to create, implement, and monitor effective testing strategies. The goal is to prevent and detect issues, contributing to the development of software that not only meets regulatory requirements but also exceeds user expectations.

Primary Functions:

• Performs testing and de-bugging tasks according to company's QA process.
• Estimates, plans, schedules, and implement testing projects. 
• Designs and develops quality testing procedures; updates and modifies existing tests as necessary.  Identifies and implement process improvements.
• Defines test objectives and writes test cases. 
• Performs functional, application, regression and performance tests.  Identifies testing environment needs for projects and coordinates the establishment of the environments.
• Provides support for auxiliary QA responsibilities:
• Review product documentation for completeness and correctness.

Job Qualifications:

The qualifications we are looking for are mixture of work experience and educational background.

They are split into Minimum Qualifications (must have) and Additional Qualifications (nice to have) along with soft skills (competencies) needed for the role:

Minimum Qualifications:

• 2+ years of experience as Manual QA (testing cases, peer review, etc.)
• 2+ years of experience supporting or developing Healthcare Software.

Additional Qualifications:

• Experience with Agile methodology in software development processes.
• BS in Computer Science, Information Systems or Engineering

Soft Skills:

• Demonstrated track record of working effectively within a collaborative and cohesive, team-based environment
• Outstanding customer service and organizational skills
• Exceptional analytical, troubleshooting, and problem-solving skills
• Positive, results oriented mindset
• Ability to multi-task effectively and to consistently meet assigned deadlines
• Self-starter with ability to work well independently and in groups
• Ability to speak comfortably in front of a group of customers

The above statements are intended to describe the general nature and level of work being performed

by people assigned to this job. It is not designed to be utilized as a comprehensive list of all duties,

responsibilities, and qualifications required of employees assigned to this job.

Working Environment:
This job operates in a professional office environment or remote home office location. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.  Periods of stress may occur. 

This role may occasionally encounter Protected Health Information, Personal Identifiable Information or Privacy Records, and it is essential that all employees adhere to confidentiality requirements as outlined in the Employee Handbook and Harris' Security and Privacy policies, as well as apply the concepts learned in the annual Security Awareness training.