Empleos actuales relacionados con Deal Desk Manager - Heredia - ServiceNow

  • Deal Desk Manager

    hace 1 semana

    Heredia, Costa Rica ServiceNow A tiempo completo

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...

  • Deal Desk Manager

    hace 7 horas

    Heredia, Costa Rica ServiceNow A tiempo completo

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...

  • Sr Deal Desk Manager

    hace 3 días

    Heredia, Costa Rica ServiceNow A tiempo completo

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...

  • (Gw) Associate Deal Manager

    hace 2 días

    Heredia, Costa Rica Workday A tiempo completo

    Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our...

  • Service Desk Manager

    hace 7 días

    Heredia, Costa Rica DHL A tiempo completo

    **Job Description: Service Desk Manager (Service Support) for Service Desk Germany** We are looking for a passionate leader who, in their role as a Service Desk Manager Service Support (SDMS), will be responsible to ensure the standardization and global alignment of the Regional Specialists team with the Global Service Leads. You and your team of Regional...

  • Service Desk Supervisor

    hace 1 semana

    Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: The Service Desk Supervisor (SDSUP) responsibility is to oversee the Service Desk resources and ensure that the end-users are receiving the appropriate assistance. The SDSUP will ensure the optimum operation of the Service Desk and Service Desk Analysts, including scheduling, performance reviews, monitoring of performance and reporting of KPIs...

  • Service Desk Team Leader

    hace 4 días

    Heredia, Costa Rica Kyndryl Costa Rica, Sociedad de Responsabilidad Limitada A tiempo completo

    **Why Kyndryl** Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our...

  • HR Employee Service Desk Team Lead

    hace 1 día

    Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: The purpose of the Team Lead, Employee Service Desk is to lead daily tasks related to analysis, execution, and support of the HR Employee Service Desk area, in addition to being an overall SME for all services and processes under scope. Maintain the utmost confidentiality in dealing with employee records and business information. Provides task...

  • HR Help Desk Analyst

    hace 6 días

    Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: The HR Help Desk Analyst will provide professional customer service support, both individually and as part of a project team, with a focus on assisting BAT employees with their HHRR inquiries and needs offering high levels of customer satisfaction and efficiency. The HR Help Desk Analyst will work as a support for the HR Help Desk Team Lead as...

  • HR Help Desk Analyst

    hace 3 días

    Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: The HR Help Desk Analyst will provide professional customer service support, both individually and as part of a project team, with a focus on assisting BAT employees with their HHRR inquiries and needs offering high levels of customer satisfaction and efficiency. The HR Help Desk Analyst will work as a support for the HR Help Desk Team Lead as...

  • Analyst, Deal Management Team Heredia, Heredia

    hace 6 días

    Heredia, Costa Rica VMware A tiempo completo

    **The Elevator Pitch**:Why will you enjoy this new opportunity?** VMware is the leader in virtualization and cloud infrastructure solutions that enable our more than 350,000 enterprise and SMB customers to thrive in the Cloud Era. A pioneer in the use of virtualization and automation technologies, VMware simplifies IT complexity across the entire data...

  • HR Help Desk Analyst

    hace 1 semana

    Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: The HR Help Desk Analyst will provide professional customer service support, both individually and as part of a project team, with a focus on assisting BAT employees with their HHRR inquiries and needs offering high levels of customer satisfaction and efficiency. The HR Help Desk Analyst will work as a support for the HR Help Desk Team Lead as a...

  • HR Help Desk Analyst

    hace 5 días

    Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: The HR Help Desk Analyst will provide professional customer service support, both individually and as part of a project team, with a focus on assisting BAT employees with their HHRR inquiries and needs offering high levels of customer satisfaction and efficiency. The HR Help Desk Analyst will work as a support for the HR Help Desk Team Lead as a...

  • Program Manager

    hace 1 semana

    Heredia, Costa Rica SGF Global A tiempo completo

    **Program Manager (Remote)** **Heredia, Costa Rica** SGF Global is looking for a Program Manager, for IT enterprise in Heredia, Costa Rica. **Overview**: The IT M&A Program Manager work assignments are often straightforward and of moderate complexity. Will interact with a deal lead (sets direction for project), and an analyst to assist in the integration....

  • Help Desk Team Lead

    hace 2 semanas

    Heredia, Costa Rica Experian A tiempo completo

    Full-time Employee Status: Regular Role Type: Hybrid Department: Information Technology & Systems Schedule: Full Time **Company Description**: Ready to make a difference? Experian has evolved into a global tech company and leader in data and analytics. We’re passionate about unlocking the power of data in order to transform lives and create...

  • Help Desk Team Lead

    hace 2 semanas

    Heredia, Costa Rica Experian A tiempo completo

    **Company Description** Ready to make a difference? Experian has evolved into a global tech company and leader in data and analytics. We’re passionate about unlocking the power of data in order to transform lives and create opportunities for consumers, businesses and society. We’re a constituent of the FTSE 30 and for more than 125 years we’ve helped...

  • End User Support Manager

    hace 1 semana

    Heredia, Costa Rica Equifax A tiempo completo

    _The primary responsibility of the End User Computing Manager is to provide the managerial and technical expertise needed to support the day-to-day End User Computing environment for Equifax employees in Costa Rica SSC.**What you’ll do**: - Responsible for defining and executing End User Computing Support in CRSSC. - Engagement with other Global Equifax...

  • Cam Team Manager

    hace 1 día

    Heredia, Costa Rica DHL A tiempo completo

    **Manager of Centralized Access Management (CAM) Team** **Responsibilities and Duties**: - Serve as a change leader; innovate and instill in your team an appreciation for thinking outside of the box, questioning the status quo, and striving to find efficiencies. - Enhance and centralize CAM function - Responsible for monitoring and assuring KPI compliance....

  • Director, Deal Management Team

    hace 2 semanas

    Heredia, Costa Rica VMware A tiempo completo

    **Why will you enjoy this new opportunity?** Our team is committed to building a community where great people want to work long term by living our values of passion, innovation, execution, collaboration, active learning and giving back. If you are ready to accelerate, innovate and lead, join us as we challenge constraints and problem solve for tomorrow...

  • IT Helpdesk Manager

    hace 1 día

    Heredia, Costa Rica Bill Gosling Outsourcing A tiempo completo

    The Helpdesk Manager ensures the adherence of professionalism and expansion of all activities done at the Service/Help desk levels, in addition to development of the Helpdesk Team Leads. They will ensure that the help desk team delivers flawless customer service in managing incident restoration and service level agreements, and ensure that client inquiries...

Deal Desk Manager

hace 2 semanas

Heredia, Costa Rica ServiceNow A tiempo completo

**Company Description**
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

**Job Description** Job Title: Deal Desk Strategy, Process, & Policy Operations Lead**

**Team**

Come join the Global Deal Desk Strategy & Policy team that works to ensure operational efficiency for Global Deal Desk individuals who are the primary deal advisors/approvers to Sales for non-standard subscription deal structures.

**Role**

**What you get to do in this role**:

- Build reporting capabilities and analyze data to discover operational efficiency improvement opportunities for the Global Deal Desk team.
- Take initiative to recognize obstacles to Deal Desk efficiency, create solutions, and drive enablement for improvement.
- On behalf of Deal Desk, continuously evaluate, propose, and collaborate on enhancements to policies and processes as the company’s product, pricing, and sales environment evolves.
- Build cross-functional consensus around innovative ideas and initiatives that involve Deal Desk and ensure alignment of Deal Desk policy to company strategy.
- Assist on transformation projects such as CPQ and CLM enhancements
- Author playbooks to address customer negotiation issues, process documentation, and other enablement material for the benefit of the Global Deal Desk team.

**Qualifications** To be successful in this role, we need someone who has**:

- 6+ years of related experience such as deal structuring, sales operations, financial analysis
- MBA, BS in Finance, Economics, or related and relevant areas
- A thorough understanding of the quote to cash process flow
- A balanced game theory mentality with ability to uncover nuanced risks
- Strong business acumen with excellent communication skills - verbal and written using Excel, Word, and PowerPoint as examples
- The ability to read, interpret, and scrutinize, business terms in legal agreements
- Strong logic and analytical abilities
- Adeptness at business partnering and collaborating with cross functional teams, building meaningful business relationships and influence using flexible communication styles
- Self-motivation, dependability with deliverables and deadlines, and ability to multi-task

**Additional Information**
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

From Fortune. © 2022 Fortune Media IP Limited All rights reserved. Used under license.

Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.