Wfm Specialist Lv1

hace 6 días

Heredia, Costa Rica Softtek A tiempo completo

1 Year experience in WFM, preferably in contact centers with at least 12 employees.
- Experience with WFM software (scheduling, performance tracking, reporting)
- Experience learning various technical/analytical tools; high aptitude for learning
- Effective written
- and oral
- communication skills
- Strong Knowledge Windows Environment (win 10)
- Strong Ticketing System Tool Knowledge (Remedy, HP Service Manager, Service Now, etc.)
- English Level Fluent

  • WFM Specialist II

    hace 2 semanas

    Ulloa District, Heredia, Costa Rica TransUnion A tiempo completo

    TransUnion's Job Applicant Privacy NoticeWhat We'll BringAt TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. This environment gives our people the opportunity to home current skills and build new capabilities, while discovering their genius.The Workforce Management Specialist will monitor performance...