Customer Service Representative Trilingual
Hace 3 días
Heredia, Costa Rica
Equifax
Jornada completa
Gratis con email o Google
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Gratis con email o Google
Our Consumer Experience Consultant will provide outstanding support to individuals from the USA through inbound calls. Helping people live their financial best.
What you’ll do
- Provide support and education regarding credit information, file interpretations, and dispute resolution.
- Ensure compliance with the company’s policies and country´s regulations
- Answer and solve problems and requests based on the consumer scenario, doing an analysis of the details provided, to offer optimal Direct to Consumers solutions. What experience you need
- Spanish proficiency B2 or above
- English proficiency B2 or above
- French proficiency B2 or above
- High School Diploma
- Basic computer proficiency What could set you apart
- Technological curious
- Credit bureau knowledge
- Having spent time living-working in the USA.
- Provide support and education regarding credit information, file interpretations, and dispute resolution.
- Ensure compliance with the company’s policies and country´s regulations
- Answer and solve problems and requests based on the consumer scenario, doing an analysis of the details provided, to offer optimal Direct to Consumers solutions. What experience you need
- Spanish proficiency B2 or above
- English proficiency B2 or above
- French proficiency B2 or above
- High School Diploma
- Basic computer proficiency What could set you apart
- Technological curious
- Credit bureau knowledge
- Having spent time living-working in the USA.