Tech Support Level 3

Company Description Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis’ Front2Back Transformation approach. Front2Back uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to...

We are currently seeking a Field Tech Support to join our team in Heredia, Costa Rica. **Job Level Specific Duties**: - Diagnoses and troubleshoots Level 1 problem encountered with personal computer hardware, software and peripherals. - Answers the help desk line and responds to users requests regarding computer systems - Acknowledges receipts of all users...

**The Elevator Pitch: Why will you enjoy this new opportunity?** Do you see yourself as a storage technology guru? Do you hunger for highly complex storage challenges? Do you love the world of SSD, NVMe, Hybrid Arrays, IOPs, and storage virtualization? Do you thrive on learning new storage technologies and educating others on the intricacies of storage? Are...

We are currently seeking a Field Tech to join our team in Heredia, Costa Rica **Position's General Duties and Tasks**: - _IT support technician to troubleshoot and create solutions that leverage technology to meet the end costumer's business needs in a junior role. This service is on-site and may include the following activities:_ - a. Assembly of...

We are currently seeking a Field Tech to join our team in Heredia, Costa Rica **Position's General Duties and Tasks**: - IT support technician to troubleshoot and create solutions that leverage technology to meet the end costumer's business needs in a junior role. This service is on-site and may include the following activities: a. Assembly of equipment...

Requisitos: - Computer Science student - Knowledge of Windows and Office 365 (desirable) - Knowledge of VPN, RAM memory, hardware and software - Advanced English - Availability to work on site in Heredia The process will have a 6- Week training on the efficient performance of all tasks Actividades a realizar: We are looking for agents to provide tech...

Compute Expert Level This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office.Our new innovative IT services organization is HPE Pointnext. We have the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. **_ Education and Experience Required: _** - First...

We are currently seeking a Field Tech Specialist to join our team in Heredia, Costa Rica. NTT Data Services is Hiring! **Position's Overview** At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to...

**Objective**: **Hard skills**: - Proficient in 1 or more coding languages including, JavaScript, C#, PHP, Python (must). - Work experience directly with customers debugging code. (must) - Demonstrated ability to troubleshoot and triage complex, code-related technical issues (must). - Bachelor of Science degree in a Computer Science, Engineering, or related...

**About the Role**: We are looking for an entry-level Technical Support Coordinator, or someone with a proven track record of providing exceptional customer service (preferably in a SaaS), ready to step into the exciting world of Customer Integrations. Tech Support Coordinators also work alongside the Activations team to ensure the quality assurance of...