Empleos actuales relacionados con Help Desk Technician - Heredia - Experian
-
Help Desk Technician
hace 2 semanas
Heredia, Costa Rica Experian A tiempo completoCompany Description Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we’ve been named in the 100...
-
Service Desk
hace 5 días
Heredia, Costa Rica Infotree Global Solutions A tiempo completo6+ months of Help Desk/Service Desk Support (or 1 year of call center experience) - 6 months of Desktop Support w/increasing responsibilities - 6 months of Knowledge Management - 6 months of ServiceNow (or equivalent ITIL Incident tracking - Basic troubleshooting and repair of on premise and cloud based Microsoft products including MS Office 2016, O365,...
-
System Technician Ii
hace 2 semanas
Heredia, Costa Rica BCD Travel Corporate A tiempo completo**Do you want to work in a fast-paced and exciting environment, where no two days are the same? We’re looking for a System Computer Technician who enjoys both a buzz and a challenge.** System Computer Technician - Full-time, Office based in Costa Rica_ We’re BCD Travel, one of the world’s leading corporate travel management companies with offices...
-
Service Desk Technician
hace 4 días
Heredia, Costa Rica Experian A tiempo completoFull-time Employee Status: Regular Role Type: Hybrid Department: Information Technology & Systems Schedule: Full Time **Company Description**: Ready to make a difference? Experian has evolved into a global tech company and leader in data and analytics. We’re passionate about unlocking the power of data in order to transform lives and create...
-
Process Technician Ii
hace 2 semanas
Heredia, Costa Rica Boston Scientific Corporation A tiempo completo**Work mode**:Onsite**Onsite Location(s)**:Heredia, CR**Additional Locations**: Costa Rica-Heredia**Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance** - At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some...
-
Bilingual Hardware Technician Iii
hace 1 semana
Heredia, Costa Rica SGF Global A tiempo completoHardware Sr. Technician 100% onsite Long term, extensions quarterly. **Job Description**: You will be part of a technical team chartered to maintain Data Center Fleet & Scale team Xeon Server Hardware platforms located in the Data Center and Artificial Intelligence Laboratory our site. This role is critical to support, assemble, disassemble, and maintain...
-
QA Tester
hace 2 semanas
Heredia, Costa Rica Digital Risk, LLC. A tiempo completoCompany Description Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis’ Front2Back Transformation approach. Front2Back uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to...
-
Network Operations Technician C10
hace 1 semana
Heredia, Costa Rica Citi A tiempo completoThe Infrastructure Analyst 2 is an intermediate level role responsible for assisting with LAN / WAN and help desk administration activities, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team. The overall objective is to use infrastructure technology knowledge and identified policies to...
-
Field Tech Associate
hace 1 semana
Heredia, Costa Rica NTT DATA A tiempo completoWe are currently seeking a Field Tech Support to join our team in Heredia, Costa Rica. **Job Level Specific Duties**: - Diagnoses and troubleshoots Level 1 problem encountered with personal computer hardware, software and peripherals. - Answers the help desk line and responds to users requests regarding computer systems - Acknowledges receipts of all users...
-
Jr.deal Desk Analyst
hace 7 días
Heredia, Costa Rica Auxis A tiempo completoJob Summary: **Responsibilities**: - Support quotes and pricing approvals - Follow up to ensure and enable rapid movement through the sales process - Partner with Sales to ensure opportunities are properly created and tracked in Sales for Assist in responding to RFPs - Collaborate with internal stakeholders (e.g. Sales, Legal, Revenue Accounting, Finance,...
Help Desk Technician
hace 3 semanas
Company Description
Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we’ve been named in the 100 “World’s Most Innovative Companies” by Forbes Magazine. With a focus on our employees, we have been certified for the third time as Great Place To Work (GPTW). Experian Consumer Information Services is redefining the way our clients do business within all aspects of the customer credit lifecycle. Fueled by best-in-class data and innovative technology we help businesses make smarter decisions, identify consumers, make decisions on loans, market to prospects and collect.
**Job Description**:
- Provides after-hours on call support, as scheduled and/or **needed**.
- Provides limited second level technical support to peers in resolving more challenging problems.
- Directly handles escalated issues assigned to them by the department Manager, Supervisor, or Lead including participation in conference calls with internal and external clients.
- Makes recommendations for process improvements and technology changes within the department.
- Assists with training and/or cross training of newly hired technicians, or existing technicians requiring or seeking additional training.
- Must be receptive to feedback and continues improvement.
- Desirable experience working with high profile clients.
**Qualifications**:
- High School completed.
- Minimum of 1- 2 years of call center experience, 1 year in the technical support area a plus.
- Problem solving, analytical skills.
- Advanced English Language skills, both verbal and written. (85% or above)
- Proven previous job stability, including maintaining long-term work relationships with former employers.
- Must be able to clear the company’s pre-employment screening.
- Sound experience using communication tools such as MS teams and Slack channels etc.
- ITIL sound experience is a plus.
Additional Information
Our benefits include: Medical, life and dental insurance, Asociación Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU and it ensures that we live what we believe.
LI-ML2
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
- Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is _**_The Power of YOU_**_ and it ensures that we live what we believe._
