Account Reconciliations Lead

hace 2 semanas

Heredia, Costa Rica Auxis A tiempo completo

Job Summary:
You will be working for a fast-growing business process outsourcing provider to provide support to one of our largest accounts and leading provider of healthcare services. This provider serves 959 hospitals and 2979 physician practices with over 50 million patient encounters annually.

In your role, you will oversee the operation and clerks who reconcile all clinic deposits, electronic and bank lockbox payments with source documents and a billing system to ensure all expected expenses are accounted for.

**Responsibilities**:

- The Account Reconciliations Lead plays a critical role in managing the daily operation of a local team of 10+ professionals servicing U.S. based clients.
- Manages team productivity and utilization-focused on Client-Specific KPIs and Goals set by AUXIS Management.
- Designs and implements process improvements.
- Support the administration of management tasks.
- Monitor overall team workload and reallocate/delegate tasks as necessary to ensure optimal team efficiency.
- Build morale, establish an atmosphere of team camaraderie, and promote a common team identity.
- Conduct weekly team meetings to discuss and identify issues of interest and concern, as well as weekly 1:1 check-ins with each team member.
- Creates and distributes Daily Status report.
- Assess team talent, identifying stronger and weaker performers. Creates PIPs and defines supportive actions on low performers.
- Will take Customer’s escalations.

Skills and Experience:

- English - Spanish Language (Oral and writing 90 % or higher), (C1 or above).
- The resource will adjust its schedule based on the account needs.
- Studies in business administration, finance, accounting, or related field
- Previous experience leading teams/personnel.
- Two years of work-related experience required.
- Leadership courses and workshops will be considered an asset.
- Possess strong leadership skills, including the ability to influence others, develop team members and manage conflict.
- Proven ability to effectively lead through change.
- Effective oral and written communication skills.
- Demonstrated ability to link specific activities to desired results.
- Proven interpersonal skills are necessary to interact effectively with customers and employees of all levels within the organization.
- Ability to use appropriate analysis, judgment and logic when solving problems and making decisions.

About Auxis:
Auxis prioritizes employee growth and development to help you advance your career. Auxis’ culture empowers you to be your best in the interest of a common team goal. We are constantly striving to improve our culture and environment and have invested in tools to continue to have better visualization of the pulse of our organization.
- Benefits_
- Health benefits including medical, vision, and dental.
- Transportation subsidy
- Asociacion Solidarista
- Training and development programs
- Employee recognition program
- Paid time off and family paid leave
- Paid day off for your birthday

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