Soft Service Coordinator

**Amentum** is looking for a Soft Services Facilities Assistant Role to join our **Operations Team**.

The **Soft Services Facilities assistant **is a position that will support the soft services department with processes, reports, walkthroughs, audits, and any additional administrative requirement as operations needed.

This position requires a high level of customer service, communication skills, work under high pressure which should be capable to solve and provide solutions.

**Essential Responsibilities**:

- Assist Custodial general cleaning process and services.
- Assist pest control process, procedure, and supplier escorting.
- Assist with waste management supplier escorting and reports.
- Assist with general soft services suppliers escorting, reports and audit.
- Asist with administrative process such as:

- Work orders
- Coordinate suppliers’ sites access.
- Quotations request.
- PO coordination.
- Feed and keep update suppliers’ data base update.
- Assist with soft services vendors calendar execution.
- Coordinate, support vendors with trainings as required.
- Assist suppliers with badge process as required.

**Additional Information**:

- Qualified applicants who are offered a position must pass a pre-employment substance abuse test.
- This position require knowledge with CMMS System.

**Minimum Requirements**:

- High School Diploma or demonstrated equivalent and related experience with customer services, facilities suppliers’ management.
- Business Administration technician, diploma, degree or Maintenance, Civil, Industrial engineer student.
- CCMS Software knowledge and demonstrate experience.
- Power BI and Excel Software knowledge or similar database app.
- Applicants to this position may requires at least 1 year of experience in facilities field.
- B1/B2+ English title or demonstrated experience.
- Microsoft Office Package knowledge and demonstrated experience.
- Soft Skill such as: Competitive, results oriented, organize, problem solving, customer services oriented, great communication skills.
- **Must be either a Citizen of Costa Rica or legally eligible to work in Costa Rica.**

**Special Requirements**:

- Requires the ability to interact with all clients in a professional and friendly manner despite periods of stress.
- Leadership skills (training, presentations, & teambuilding) and project management.
- Organizational skills with the leadership and interpersonal skills to be able to manage multiple projects and tasks simultaneously.
- Ability to communicate with all levels of management and interact with a diverse customer base including technical and non-technical personnel to effectively support a multi-discipline team environment.
- Wear steel toe safety shoes, safety glasses, gloves and other Personal Protective Equipment as needed.

**Other Attributes**:

- Must be willing to work overtime when required.
- May be required to work holidays and weekends.

**Must be either a Citizen of Costa Rica or legally eligible to work in Costa Rica.**

Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran’s status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.

Labor Law Posters

EEO including Disability/Protected Veterans