QA Manager

ABOUT US:
Braintrust is a user-owned talent network that connects you with great jobs with no fees or membership costs—so you keep 100% of what you earn.
- **JOB TYPE**: Freelance, Contract Position (no agencies/C2C - see notes below)
- **LOCATION**: Remote - **Costa Rica only** (TimeZone: PST/CIST, MST| Full day overlap)
- **HOURLY RANGE**: Our client is looking to pay $25 - $30/hr
- **ESTIMATED DURATION**: 40h/week - Long term
- **BRAINTRUST JOB ID: 6650**

ABOUT THE HIRING PROCESS:
**THE OPPORTUNITY**

**Requirements**:

- Extensive experience in a QA management role for manual testing, demonstrating a strong track record of effectively leading and managing QA teams.
- Excellent verbal and written communication skills in English, enabling clear and concise communication with team members, stakeholders, and cross-functional teams.
- Proficiency in bug tracking systems like Jira, with a proven ability to document and manage issues effectively.
- Exceptional attention to detail and advanced analytical skills, enabling the identification of potential issues, risks, and areas for improvement in the testing process.
- Outstanding organizational and time management abilities, with a demonstrated capability to prioritize tasks, allocate resources effectively, and meet project deadlines consistently.

**Nice to Haves**:

- Experience with automated testing processes and tools.

**Responsibilities**:

- Lead and manage a team of Manual QA Analysts, providing effective guidance, mentorship, and support throughout the testing lifecycle.
- Ensure the stability and integrity of software products by overseeing and reviewing manual regression tests conducted by the team.
- Collaborate closely with development teams to test new features and fixes, ensuring strict adherence to requirements and identifying potential bugs or performance issues.
- Foster a culture of exploration and innovation by encouraging the team to conduct thorough exploratory testing, uncovering unforeseen issues, and providing valuable insights to improve the overall product quality.
- Work closely with the team to identify and log bugs accurately, ensuring clear reproduction steps and comprehensive documentation of issues.
- Establish and maintain robust test cases using industry-standard tools such as Testrail, ensuring efficient and well-organized testing processes.

**What you’ll be working on**:
Who you are:

- Focus on authenticity with everything you do.
- Entrepreneurial (Strives to reach potential, maximum impact, growth mindset)
- Results-Driven and Accountable
- Effective Time Manager
- Ability to Work Effectively Independently or as a Team
- Effective Communicator
- Passionate About Delivering Business Value
- Honesty and Transparency

Company Core Values:

- Friendly Strength - Good Person, Thoughtful, Kind, Helpful, Non-judgmental, Looks out for the greater good
- Master Craftsman - Skilled, Learning Everyday, Client-centered, Impact-focused, High Standards, Business-focused
- Doggedly Persistent - Overcome obstacles, Remove Blockers, High Energy, Follow through, Proactive, Not afraid to get into the mud, Acts with urgency
- Steady - Measured, No Drama, No Panic, Consistent, Listens and Adapts, Coachable, Keeps Commitments, Takes Ownership
- Forward Looking - Truthful, See solutions, Sets the Agenda, No Cynicism

Braintrust values the multitude of talents and perspectives that a diverse workforce brings. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.

This is a remote position.