Facility Manager

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

**About the position**:
We are currently seeking a dynamic individual for the role of FACILITY MANAGER to join our team:
**Location**: Heredia, Costa Rica.

**Work schedule**: Monday to Friday, 8:00 am to 5:00 pm (time availability to attend emergencies).

**Contract Type**: Open-ended / Indefinite-term.

**Job Purpose**:
As the facilities manager, you’ll be working frequently with the client and users, so you will need to build strong relationships with them. Likewise, you will need to be proactive and engaging; and make sure that the client’ expectations are met each and every time. You will also be the go-to person for any facilities-related concerns.

**Responsibilities**:
RELATIONSHIP MANAGEMENT
Support the Area Manager in the implementation of short and long-term projects for the client project
Develop and implement innovative programs, processes and procedures that reduce short and long term operating costs and increase productivity by working closely with the Facility Management Lead and the client.
Oversee the appropriate monthly/quarterly/annual reporting appropriate for the client.
Oversee the development and management of the capital and expense budgets by interfacing closely with the client representative

PROGRAM ANALYSIS AND DEVELOPMENT
Develop and implement innovative programs, processes and producers procedures that reduce short and long term operating costs and increase productivity by working closely with the Facility Management Lead and the client.
Support the Area Manager in the implementation of short and long-term projects for the client project
Develop monthly/quarterly variance reporting on all operating budgets for each property on a timely basis
Assist with the development and implement the annual management plan for the buildings within the area.

**Requirements**:
Bachelor’s degree in Business Administration or related fields.
3 years’ experience in facilities, property management, hospitality or related fields.
Knowledge of local occupational health and safety requirements, critical facilities and vendor management for specialized services is advantageous.
Understanding of basic technical aspects of property (computer room air-conditioning, chiller system, fire protection system, mechanical & electrical system) is advantageous.
Proficiency in a range of information technology tools and platforms.
Excellent communication, organization and problem-solving skills.
Ability to work independently with little supervision and effectively deal with stressful situations.
Self-motivated; confident, energetic and flexible.
Proficient in MS Office, and MS Share Point
Supervise vendor performance during normal and off hours including weekends when necessary.

**Benefits**:
Health Insurance for you.
Annual Performance Bonus.
Online platform with certified courses for professional development.
What you can expect from us
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.